Telehealth Shown to be Successful in Supporting PCP1st During COVID-19 Pandemic

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Case study on how the proactive use of telehealth during the COVID-19 pandemic successfully identifies high-risk patients and improves patient engagement

COVID-19 Telehealth Success Case Study

“The COVID-19 Telehealth and chronic care programs unique to Wanda Health, allow us to more rapidly identify and prevent the spread of the virus.” Yeeny Gonzalez, DNP, MD, CEO PCP1st. “It also is helping us to safely care for high-risk patients keeping them healthier at home

PCP1st and Wanda Health announce the release of a Case Study showing that the proactive use of real-time telehealth and remote monitoring during the pandemic dramatically improved patient engagement and delivered new revenue while identifying high-risk patients that needed ongoing specialized care. The integrated telehealth solution continues to enable the provider to support an ever-broadening range of diseases and conditions including COVID-19, seasonal influenza, chronic diseases, and mental and behavioral health conditions more effectively.

The highlights of the results include a range of important measures that have a positive impact on provider/patient care including:

  • 82% of patients were satisfied with the program overall
  • 780 new billable encounters were completed
  • 56% of the patients needed assistance from the care team
  • 14% of patients were symptomatic for COVID-19

“The COVID-19 Telehealth and chronic care programs unique to Wanda Health, allow us to more rapidly identify and prevent the spread of the virus.” Yeeny Gonzalez, DNP, MD, CEO PCP1st. “It also is helping us to safely care for high-risk patients keeping them healthier at home and supporting the safety of our staff. The telehealth platform is now helping our team to be even more effective in caring for our patient population.”

The Case Study also identified that the ease of use of the telehealth platform allowed the PCP1st team and their patients to rapidly become proficient using telehealth-enabled care. The use of the telehealth platform helped to strengthen the patient-provider relationship and improved the productivity of the care team.

“We are very pleased with the results from the work accomplished by PCP1st. They should be commended for taking extraordinary steps to care for their patients during the pandemic,” said Bill Bassett, President of Wanda Health. “Both teams were focused on rapidly getting the COVID-19 Telehealth and remote care programs in place to help the at risk and quarantined individuals receive the care they needed from the safety and comfort of their homes.”

The onset of the COVID-19 crisis has presented several new challenges for PCP1st, a provider of customized care for high risk patients and those that require complex care management. They need an approach to safely and rapidly extend care for their patients and help them proactively manage COVID-19. PCP1st deployed the COVID-19 Telehealth and Remote Care programs from Wanda Health, providing patients and quarantined individuals with automated screening and remote care management for symptomatic, COVID-19 positive, and chronic disease patients. The team utilized a rapid deployment process to launch the program to 3,000 patients in 12 days. Patients were sent automated COVID-19 Daily Health Checks with doctors and patients interacting via the embedded video and voice conferencing functions when Care Alerts were triggered.

For a copy of the Case Study, visit http://www.wandahealth.com

About PCP1st (http://www.pcp1st.com)
PCP1st, located in southern Florida, provides customized care for high risk patients and those that require complex care management. As experts in chronic care management along with the use of telehealth and remote patient monitoring PCP1st delivers proactive care which is shown to reduce cost, generate new income while improving patient and provider satisfaction.

About Wanda Health. (http://www.wandahealth.com)
Wanda Health is putting the power of artificial intelligence into the hands of physicians, nurses, and patients to drive better care, increase satisfaction, and improve the bottom line. Our leading telehealth platform combines predictive analytics, advanced behavioral sciences, patient engagement and multimodal telehealth into a clinical decision support and care management platform that reduces adverse events and improves adherence. Our customers are experiencing reductions in unplanned rehospitalizations and emergency department visits, increased patient adherence, added revenue and reduced costs of operations.

For more information, additional images or interview opportunities contact:

Wanda Health
Bill Bassett, President
media@wandahealth.com
(206) 472-5584

PCP1st
Yeeny Gonzalez, DNP, MD, CEO
ygonzalez@pcp1st.com
(954) 803-3564

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William Bassett
Wanda, Inc
+1 (206) 472-5584
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