Tello Mobile New Era: New GSM network, same unbeatable plans

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Tello, already a darling of flexibility and customer service, increases access to their affordable pay as you go phone plans to anyone with a compatible phone.

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Starting January 2021, Tello Mobile, the most flexible US MVNO, is enrolling customers into their new GSM network.

Tello, already a darling of flexibility and customer service, increases access to their affordable pay as you go phone plans to anyone with a compatible phone.

Aligning with the industry trends of next generation VoLTE, Tello Mobile’s service will migrate from a CDMA to a GSM network, with improved 4G LTE coverage, faster data speeds, and a super-stable network.

All plan rates stay the same, like, for example, the competition-crushing unlimited talk & text+2GB of data for only $14/month. Tello continues their absolutely no fees policy, and is committed to full transparency during the migration process.

How will this change affect Tello current customers?
Although the existing CDMA network will still be supported until at least June 2021, the current customers will begin to migrate from the CDMA network to the new GSM network in the first quarter of 2021.

The migration will be smooth and easy, organised in batches, and the customers will be guided through the process with personalised information, tools and dedicated support.
Current customers will fall into one of the following categories:
All customers will be able to get the new Tello branded GSM SIMs for free and change the network while keeping their number and device. Their billing and plans will not be affected in any way.
Customers with phones that are not compatible with the new GSM network - Tello Mobile will offer them multiple opportunities to upgrade their phone and change gears

What changes for New Customers?
In a nutshell, nothing. New customers who want to join Tello will be onboarded directly to the new network, having all the benefits of the improved coverage from the get-go, in addition to the super affordable pricing, flexibility and amazing features.

New customers will need to buy a new Tello branded SIM when they first join, and activate the service according to Tello instructions.
What phones work with Tello?
To work with Tello, devices must be unlocked, free of contract, and meet the minimum requirements LTE frequency bands 2, 4, 12 + VoLTE. Customers will be able to check the device compatibility of their existing phone with the new network on the Bring Your Own Device Page. All the phones sold on tello.com are compatible with the new GSM network.

New GSM network, same extra benefits
Tello Mobile welcomes new customers with flexibility and easy porting process, being the only wireless carrier rated as ‘Excellent’, as a result of more than 7k unbiased reviews from its customers on Trustpilot, a famous review website getting roughly 500,000 genuine testimonials about thousands of businesses each month. Joining Tello comes with:

Flexible pay as you go plans from $5 to $39, such as
Unlimited talk & text for only $8/month
Unlimited talk & text + 1GB for $10/month
Unlimited talk & text + 2GB for $14/month
Unlimited talk & text + 4GB for $19/month
Unlimited talk & text + 6GB for $24/month
Unlimited talk & text + 8GB for $29/month
Unlimited everything for $39/month, and many other combinations in between
Free hotspot
Freedom to change plans according to needs
Absolutely no fees
Family plans: multiple lines management under one account, no additional fees per line

Cell phone plans can be upgraded, downgraded, or renewed at any time, for no charge at all. The “no fees whatsoever” policy, outstanding 24/7 customer service & free calls to Canada, Mexico & China included in any plan make Tello stand out from other MVNOs.

About Tello
Tello, a mobile carrier launched in 2016 caters to a variety of needs, whether that's a lot of data or a simple plan with a smidgen of MB. The “no fees whatsoever” policy, the flexible plans and the outstanding 24/7 customer support made Tello the only wireless carrier on the US MVNO market rated as ‘Excellent’, as a result of over 7000 unbiased customer reviews on Trustpilot. Tello.com is a KeepCalling brand, a global telecommunications company registered in 2002 in the USA. KeepCalling was listed by Inc 5000 as one of the fastest growing companies in the USA for 5 consecutive years.

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Ecaterina Ilis Lia
Tello Mobile
+1678 528 0398 x 3040
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