The ALDO Group Chooses Fluent Order Management to Simplify its DTC Customer Experience
Multinational retailer ALDO Group implements new distributed Order Management System from Fluent Commerce
NEW YORK, May 3, 2023 /PRNewswire-PRWeb/ -- The ALDO Group has chosen Fluent Commerce's distributed Order Management System (OMS), Fluent Order Management, to assist them with evolving into an intelligent supply chain for omnichannel order fulfillment.
The ALDO Group is a Canadian multinational retailer that owns and operates a worldwide chain of shoe and accessories stores. Celebrating 50 years in business in 2022, it has grown to become a worldwide corporation, with more than 1,500 stores across more than 100 countries, under three retail banners: ALDO, Call It Spring, and GLOBO.
Fluent Order Management will be implemented across all three retail banners. Immediate advantages for the company and its customers are the ability to open and manage orders from any sales channel and to coordinate the fulfillment process across all client touchpoints. The implementation of Fluent Order Management has provided ALDO, Call It Spring, and GLOBO with real-time inventory, which allows for awareness of exactly which goods are selling and where. In addition, customers can check which products are in stock before visiting a shop or making an online purchase, thus improving the overall customer experience.
"When it came to selecting an OMS, the flexibility of Fluent Commerce's offering stood out," said Matthieu Houle, Chief Information Officer at the ALDO Group. "We need a platform that will not only meet the consumer expectations of today, but tomorrow's as well. That requires it to have the potential to exceed expectations as we grow the business, and we found Fluent Commerce's product has that."
"I'm thrilled to see a renowned business like the ALDO Group utilize Fluent Order Management," said Graham Jackson, CEO, Fluent Commerce. "The platform's strength and rapid time to market have proved exactly what we can do to help businesses with their e-commerce initiatives, offering them the flexibility to adapt and develop new revenue sources while also providing customers with more delivery alternatives."
The ALDO Group, which employs 5,500 staff across North America, will roll out Fluent Order Management in Canada and the United States across the three retail banners of ALDO, Call It Spring, and GLOBO.
About Fluent Commerce
Fluent Commerce is a global software company focused on inventory data management at scale and distributed order management (DOM) for commerce. Both B2C and B2B organizations rely on their cloud-native, highly flexible, and fully scalable solutions to transform fulfillment complexity into a competitive advantage. Fluent Order Management provides accurate, real-time inventory availability across all locations, order orchestration, fulfillment optimization, fulfillment location management, in-store pick and pack, customer service, and reporting. This enables retailers, brands, and B2B organizations to ensure they never oversell or undersell and to deliver their orders profitably every time.
Fluent Commerce works with organizations such as JD Sports, L'Oréal, Prada Group, Aldo Group, LVMH, Dulux, and Kingfisher. For more information visit https://fluentcommerce.com.
About The ALDO Group
Specializing in stylish and accessible footwear and accessories, the ALDO Group has been around for 50 years. We operate under two signature brands, Aldo and Call It Spring, and a multi-brand retail concept, GLOBO and we are also an industry-recognized wholesale distributor and third-party sourcing provider of fashion footwear, handbags and accessories. With stores in more than 100 countries, we are on a journey to create a world of love, confidence, and belonging. In addition to its head office in Montreal, the ALDO Group has international offices in Europe and in Asia. For more information, visit http://www.aldogroup.com.
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Myra Austin
Touchdown PR
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(701) 340-7859
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Sam Aurilia, Touchdown PR, (701) 340-7859, [email protected]
SOURCE Touchdown PR
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