Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

The Beryl Institute Announces New Board and Council Members


News provided by

The Beryl Institute

Jan 30, 2023, 10:00 ET

Share this article

Share toX

Share this article

Share toX


Fourteen board members and twenty council members join existing volunteer leaders, helping drive efforts to transform the human experience in healthcare

NASHVILLE, Tenn., Jan. 30, 2023 /PRNewswire-PRWeb/ -- The Beryl Institute announces fourteen new board members and twenty new council members are joining its existing group of volunteer leaders from around the world, committed to driving efforts to transform the human experience in healthcare.

The Beryl Institute's boards bring valuable insights to guide the Institute forward as the independent central voice and global community of practice for experience improvement. The boards provide practical advice on strategy, growth opportunities and plans, along with valuable insights into market and industry trends.

“We are grateful for all who contribute to the work of our community and the experience movement overall. Together we will truly transform the human experience in healthcare.”

Post this

New board members include:

Strategic Advisory Board            

  • Lynn Charbonneau, Director, Patient Relations/Guest Services, Tampa General Hospital
  • Cate Murphy, Corporate Relations & Client Engagement, Samaritan Technologies

Patient Experience Advisory Board

  • Karen Cernock, Executive Director, Patient Experience, Cleveland Clinic Florida
  • Stacy Colimore, Director of Patient Experience, Johns Hopkins Health System
  • Tyler Gegen, Senior Director of Patient Experience, Mount Sinai Health System
  • Namgyal Kyulo, Director, Patient Experience, City of Hope Medical Center
  • Katelyn Moser, Director, Patient Experience, MedStar Washington Hospital Center
  • Jennifer Muchow, Director, Patient Experience Excellence, Mercyhealth
  • Shannon Patterson, Executive Director of Consumer and PX, Stamford Health
  • Alicia Wierenga, Sr. Director Patient and Family-Centered-Care, UMass Memorial Medical Center

Solutions Advisory Board

  • Bryanna Gallaway, Senior XM Scientist - Healthcare Product, Qualtrics
  • Katie Haifley, COO/CMO, Nobl
  • Greg Makoul, Chief Transformation Officer, NRC Health
  • Bill Mills, CEO, Best Upon Request

The Beryl Institute's councils provide thoughtful and critical guidance to develop strategies for enhanced engagement in the broader patient experience movement as well as inform the efforts of the Institute to best support specific healthcare settings and roles.

New council members include:

Ambulatory Care Council

  • Lucy Eylerts, Associate Vice President of Human Experience, CareMax, Inc.
  • Elizabeth Hamilton, Patient Experience Advisor, Nebraska Medicine
  • Theresa Hepp, MS, FACMPE, CPXP, Director, Patient Experience, Guthrie Medical Group
  • Roberta Horton, Customer Relation Manager, AtlantiCare Health System
  • Julie Lambert, Patient Experience Advisor, Nebraska Medicine

Nurse Executive Council

  • Priscilla Ramseur, Chief Nursing and Patient Care Services, Duke Raleigh Hospital
  • Melanie Heuston, Chief Nurse Executive, WVU Medicine

Patient Advocacy Council            

  • Jennifer Ball, Director of PX & Advocacy, University of Md Midtown
  • Dana Berry, Director of the Experience of Care, UT Health East Texas
  • Tyler Gegen, Senior Director of Patient Experience, Mount Sinai Health System
  • Susan Kemp, Patient Family Representative, Arkansas Children's Hospital

Pediatric Council        

  • Shanna McCann, Experience Coach, Children's Minnesota
  • Stacy Sedlack, Patient Experience Partner, St. Louis Children's Hospital

Physicians Council

  • Winnie Lee, Interim Chief of Staff, Chief of Diagnostic Imaging, Cambridge Memorial Hospital

Volunteer Professionals Council        

  • Katie Daher, AVP, Guest, Volunteer & Spiritual Care Services, Ocshner Health
  • Kim Beasley, Director of Communication and Outreach, A. G. Rhodes
  • Beth Daddario, Director Volunteers, Retail, and Guest Services, Inspira Health
  • Erica Luciano, Program Manager, University of Chicago Medical Center
  • Kathleen McIntire, Director, Volunteer Services, Kaiser Permanente Los Angeles
  • Linda Van Fulpen, Manager of Volunteer Services, Sharp Grossmont Hospital

"The foundational value of The Beryl Institute is that of collaboration. It is the willingness to share ideas and learning in support of one another that is exemplified in the voices and actions of the hundreds of volunteer leaders across our global community," said Jason A. Wolf, Ph.D., CPXP, President & CEO, The Beryl Institute. "We are grateful for all who contribute to the work of our community and the experience movement overall. Together we will truly transform the human experience in healthcare."

To learn more about The Beryl Institute's boards, councils and committees, and to view all members, visit https://www.theberylinstitute.org/page/BoardsCouncils

###

About The Beryl Institute
The Beryl Institute is a global community of healthcare professionals and experience champions committed to transforming the human experience in healthcare. As a pioneer and leader of the experience movement and patient experience profession for more than a decade, the Institute offers unparalleled access to unbiased research and proven practices, networking and professional development opportunities and a safe, neutral space to exchange ideas and learn from others.

We define the patient experience as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. We believe human experience is grounded in the experiences of patients and families, members of the healthcare workforce and the communities they serve.

Media Contact

Stacy Palmer, The Beryl Institute, (866) 488-2379, [email protected]

Twitter

SOURCE The Beryl Institute

Modal title

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.