The Receptionist announces contactless visitor check-in experience with latest version release

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Guests can check in with their personal mobile device as a way to reduce contact opportunities.

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"By making our contactless feature available immediately to everyone using our software, we believe we’re helping our customers keep their visitors and their employees safer and healthier.” — Andy Alsop, The Receptionist President and CEO

The Receptionist today announced the release of a new Contactless Check-In option for its visitor management system as a way to reduce contact liabilities in businesses and facilities and help minimize the risk of spreading any virus or disease.

After months of intensive research into different screening procedures, interviews with customers to determine needs, and internal product testing, the rollout of the new contactless functionality prioritizes keeping visitors and employees safe during the check-in process when the chances of using shared equipment are at their highest.

“Business leaders around the world have had to rethink how they welcome visitors through their doors in the wake of the COVID-19 pandemic,” said Andy Alsop, President and CEO of The Receptionist. “We wanted to ensure that any solution we produced in response to this need would add lasting value to our customers not only during this time, but far into the future. By making our contactless feature available immediately to everyone using our software, we believe we’re helping our customers keep their visitors and their employees safer and healthier.”

The Receptionist for iPad's contactless feature allows office visitors to check in using their personal mobile device, without needing to physically touch an iPad kiosk or download an additional app, and at no additional cost.

Upon arrival, visitors can use their mobile device’s camera to scan a QR code displayed on the iPad screen, launching a browser that walks them through answering each company’s unique visitor check-in questions.

Additionally, visitors can start the process prior to their arrival by accessing a unique URL provided by the business. They will then be able to answer any questions ahead of their scheduled visit.

Once they’ve answered the check-in questions, visitors will be given a unique QR code on their mobile device to present to the iPad’s camera that will complete their check in and notify the appropriate contact that their visitor has arrived.

Feedback from Receptionist for iPad customers has been overwhelmingly positive in the initial days since the contactless feature’s release.

“As a community of independent health and wellness providers, protecting the health and safety of our Members and their clients and patients is at the forefront of what we do,” said Scott Zimmerman, Founder and CEO of Nexis Wellness. “The Receptionist for iPad has been a critical tool at Nexis for the past three years, and we are confident that our visitors are going to love using the new contactless check in process.”

The initial release of the contactless feature includes the ability to have visitors sign health, security, and/ or liability agreements/statements digitally and print badges (if a printer is available) once a visitor has scanned their QR code to confirm their check-in and log their Covid-19 risk.

Planned future updates include functionality to recognize returning visitors, take photos from the mobile device, search contacts, and more.

“We see contactless visitor check-ins becoming much more the standard rather than the exception moving forward,” said DeLynn Berry, The Receptionist Co-Founder and Director of Engineering, “and we’re going to continue to place our resources into additional functionality that provides our customers and their guests the best experience possible.”

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Michael Ashford
The Receptionist
+1 (303) 954-8282 Ext: 111
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@receptionistapp
since: 05/2015
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