SAN DIEGO, July 5, 2018 /PRNewswire-iReach/
The Super Dentists has announced the integration of two new apps, LocalMed and Podium, to its website that will make booking appointments and getting questions answered much easier. Both programs are currently enabled and available for use by patients, accessible here: https://www.thesuperdentists.com/.
"At The Super Dentists, we are always thinking of ways to improve upon our systems and make the customer experience easier and more accessible," said Dr. Hoss. "We know that our patients, and potential new patients, are always on the go and need to be able to complete tasks, like booking an appointment, quickly and efficiently. We have already received positive feedback on how easy the scheduling is for all of our locations and the convenience of receiving a text-message answer to an inquiry."
LocalMed is a medical scheduling platform that makes booking appointments online seamless and fast for visitors. The Super Dentists switched to LocalMed because the previous form it was using for booking appointments online was tedious and required visitors to click through several pages to access it. Now, visitors can even schedule appointments from their mobile phone with just a few clicks.
The Podium messaging platform is a sophisticated text messaging service that allows customers to interact with The Super Dentists staff for a direct response to their questions. It can be accessed from either desktop or mobile and enables the visitor to ask a real person their question as soon as they arrive on the site, rather than spend time searching for an answer through several pages on the website.
Both LocalMed and Podium platforms are easily accessible on the home page of The Super Dentists website. The LocalMed scheduling button is located on the top right of the home page screen, which opens as a dialogue box when clicked, and has all The Super Dentists' five locations listed for a visitor to easily select their desired location and schedule the appointment. The Podium messaging button is located on the bottom right corner of the home page screen and, if not clicked on after a few minutes on the page, will prompt the visitor in case they have a question.
LocalMed appointment scheduling platform and Podium text-messaging service were added to The Super Dentists website to improve the customer experience when trying to access information online. Visitors only need internet access to take advantage of these new features and they are available around the clock, even when the offices are not open. Both new services are available on the desktop version and responsive on the mobile version of The Super Dentists website.
For more information on The Super Dentists, including to view and test these new features, visit http://www.thesuperdentists.com.
About The Super Dentist: Founded by Dr. Nazli Keri and Dr. Kami Hoss, The Super Dentists combine their respective specialties in pediatric dentistry, orthodontics and parent dentistry to provide care for children, teens and adults in surrounding areas including San Diego, Eastlake, Chula Vista, Oceanside, Kearny Mesa and Carmel Valley. For more information, visit http://www.thesuperdentists.com/.
Media Contact: Kami Hoss, The Super Dentists, (858) 336-8478, firstname.lastname@example.org
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SOURCE The Super Dentists