The Top Call Center Companies In December, According To DesignRush

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76% of customers prefer phone calls to reach customer service. DesignRush identified the top call center companies to help businesses boost customer satisfaction.

The top call center companies, according to DesignRush

76% of customers prefer phone calls to reach customer service

According to CFI Group, phone calls are the most preferred customer service channel, with 76% of people using them. This is supported by data from Zendesk, which shows that phone support has the highest customer satisfaction rating at 91%, compared to live chat (85%), email support (82%), and even social media channels.

DesignRush, a B2B marketplace connecting businesses with agencies, determined the leading call center companies that help businesses provide high-quality customer support and build long-term customer relationships.

The top call center companies in December are:

1. RBS Data -
Expertise: Outbound Call Center, Telemarketing, Appointment Setting and more

2. Upmint Finserv -
Expertise: Multi-Channel Inbound, Outbound Call Center, Live Chat Support and more

3. -
Expertise: Inbound Call Center, Outbound Call Center, Live Chat Support and more

4. Professionalisation Limited -
Expertise: Call Answering, Payment Processing, Customer Feedback Campaigns and more

5. Answering Specialists -
Expertise: Answering Services, Appointment Scheduling, Order Processing and more

6. SnydersData -
Expertise: Virtual Assistants, Appointment Setting, Business Development and more

7. Epic Receptionists -
Expertise: Outbound Call Center, Call Answering, Appointment Scheduling and more

8. Koala Customer Care -
Expertise: Live Chat Support, Phone Answering, Outbound Sales Support and more

9. Salesupply -
Expertise: eCommerce Customer Service, eCommerce Fulfillment, Contact Center and more

10. Aidey -
Expertise: Back Office, Customer Support, Technical Support and more

11. Unity Communications -
Expertise: Helpdesk & IT Support, Answering Service, Customer Service and more

12. Helpware -
Expertise: Digital Customer Experience, Back Office, Digital Marketing Support and more

13. 3C Contact Services -
Expertise: Live Chat Support, Contact Center, Appointment Setting and more

14. TeleDirect -
Expertise: Answering Services, Appointment Setting, Technical Support and more

15. MattsenKumar -
Expertise: Inbound Customer Service, Inbound Technical Support, Outbound Lead Generation and more

Brands can explore the top call center companies by location, size, average hourly rate and portfolio on DesignRush.    

About DesignRush: is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources and personalized agency recommendations for vetted projects.

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Maja Skokleska
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