Thrio Receives 2019 TMC Labs Innovation Award from CUSTOMER Magazine

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Thrio’s CCaaS Platform Honored for Innovation and Leadership Improving the Customer Experience

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Thrio’s CCaaS Platform has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer-related technologies.

Thrio announced today that TMC, a global, integrated media company, has named Thrio as a 2019 TMC Labs Innovation Award winner presented by TMC’s CUSTOMER magazine.

“Receiving this significant award from TMC’s CUSTOMER Magazine, for which we are deeply appreciative, validates the feedback we get from our customers every day,” said Lance Fried, CMO of Thrio. “We hear all the time that Thrio offers game-changing technology with incredibly easy to use tools. The most gratifying conversations we have are when new or existing customers share their innovative, creative ideas on how they’re thinking of utilizing a contact center platform, and we get to tell them ‘yes, you can do that with Thrio right out of the box.’”

“Congratulations to Thrio for earning a CUSTOMER Magazine TMC Labs Innovation Award. Thrio’s CCaaS Platform has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer-related technologies,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize this outstanding achievement with a TMC Labs Innovation Award.”

TMC Labs Innovation Awards honor products that display innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Award is granted to those companies demonstrating ground-breaking contributions to the industry.

About Thrio, Inc.
Thrio’s team consists of leading contact center experts who develop and market modern, cutting edge communication technologies that aim to redefine contact center industry standards. Thrio’s groundbreaking CCaaS platform features inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of automation and AI tools built right in. For more information, please visit http:http://www.thrio.com.

About CUSTOMER
Since its launch in 1982 as Telemarketing Magazine, CUSTOMER magazine has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit http://www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.

For more information about TMC and to learn how we can help you reach your marketing goals, please visit http://www.tmcnet.com.

Thrio Contact:
Lance Fried
Chief Marketing Officer
858-248-0098
Lance.Fried@Thrio.com

TMC Contact    
Stephanie Thompson
Manager
203-852-6800, ext. 139
sthompson@tmcnet.com

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Lance Fried
Thrio, Inc.
+1 (858) 248-0098
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