Tidewater Physicians Multispecialty Group Selects InteliChart’s Consumer Engagement Platform

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InteliChart announced today that Tidewater Physicians Multispecialty Group, a network of 220 providers across 85 office locations, has selected the Healthy Outcomes® patient engagement platform to deliver enhanced patient experience and overall engagement to their patients.

InteliChart’s broad engagement capabilities and deep API integration with our NextGen EHR made the decision an easy one.

InteliChart, the leader in consumer engagement solutions for physician practices and health systems, today announced that Tidewater Physicians Multispecialty Group (TPMG), a network of 220 providers across 85 office locations in southeastern Virginia, has selected the Healthy Outcomes® patient engagement platform to deliver enhanced patient experience and overall engagement to their patients.

Through InteliChart’s engagement platform, TPMG will deliver a flexible and dynamic engagement experience to its patients with a focus on what’s trending in consumer desires, such as: anytime mobile access, online scheduling convenience, and a consistent experience across all providers and locations within the patient portal.

“We were looking to upgrade our current patient portal to modernize our consumer engagement capabilities, increase patient adoption and streamline office workflows,” said Brett Brickey, Tidewater’s CIO. “InteliChart’s broad engagement capabilities and deep API integration with our NextGen EHR made the decision an easy one. Their ability to deliver a solution that meets the high demands of today’s healthcare consumer with a consistent brand and patient experience across all our ambulatory practices will help us as we guide our patients to actively engage in their healthcare.”

“Today’s patient expects the same from their healthcare experience as they do in other aspects of their lives – they want convenience, simplicity, and cost effectiveness. TPMG has established themselves as a community leader by setting a high standard in healthcare delivery – now they will deliver an engagement experience that matches their high standards,” said Gary Hamilton, CEO of InteliChart.

“Furthermore, in addition to having an engagement platform to match the brand standard that TPMG has established, their staff will benefit from the workflow efficiencies obtained by an unparalleled level of integration with their NextGen EHR and practice management system.”

Patients continue to drive the healthcare consumer movement and TPMG has acknowledged the importance of delivering upon what today’s healthcare consumer is looking for, while staying true to their mission of delivering exceptional healthcare that exceeds their patient’s expectations. Their leadership in delivering upon clinical outcome goals while containing healthcare costs continue as demonstrated by annual outcome results through the Tidewater Accountable Care Organization. Securing a higher level of patient engagement through InteliChart’s Healthy Outcomes® patient engagement platform will significantly complement their established success in delivering on outcome goals.

The TPMG and InteliChart partnership will provide Tidewater a platform for engagement initiatives to continue their community leadership and yield a competitive advantage in the current climate of healthcare consumerism.

About Tidewater Physician Multispecialty Group
TPMG’s mission is to provide superior healthcare that is responsible, physician-directed, and dedicated to keeping their patients best interest foremost. Their team of expert physicians, nurse practitioners, physician assistants, nurses, medical assistants, diagnostic staff, and non-clinical staff all work together to provide consistent, compassionate, high-quality medical care.
For more information, please visit their website: mytpmg.com/

About InteliChart
InteliChart delivers Healthy Outcomes, the trusted patient engagement platform for over 30 market-leading EHR products and over 28,000 healthcare organizations. Over ten years and thousands of implementations, we've learned that successful engagement starts with understanding the dynamic needs of the patient as a consumer. This has resulted in a suite of solutions that cater to the needs and desires of each unique person.

Healthy Outcomes provides multiple methods to engage with people as both consumers and patients: Patient Portal, Patient Intake, Patient Notify, Patient Survey and Patient Activate. We empower providers to engage their patients and healthcare consumers when, where, and exactly how they want to be engaged.
For more information, please visit intelichart.com/

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Wendy Bartlett
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