Our Cyara Pulse Mobile App puts real-time CX data in the palm of customers’ hands, giving them instant access for incident management and automated troubleshooting across voice, web, SMS, and email CX channels.
REDWOOD CITY, Calif. (PRWEB) August 08, 2019
Cyara announced that TMC, a global integrated media company, has awarded the Cyara Pulse Mobile App a 2019 Communications Solutions Products of the Year Award. The Cyara Pulse Mobile App makes it possible for customer experience (CX) teams to monitor their CX systems across all channels, quickly identify problems, and accelerate issue resolution.
The app is an integrated extension of the Cyara CX Assurance Platform that helps companies design, test and monitor their CX across digital and voice channels, assuring omnichannel customer journeys from beginning to end.
One of TMC’s most coveted awards, the Communications Solutions Products of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last twelve months.
“Congratulations to Cyara for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Cyara is truly an innovative product and is amongst the best communications products and services available on the market today.”
“We pride ourselves on our unmatched product scope and technology leadership, and we’re honored to be recognized by TMC for our innovation,” said Alok Kulkarni, CEO and co-founder of Cyara. “Our Cyara Pulse Mobile App puts real-time CX data in the palm of customers’ hands, giving them instant access for incident management and automated troubleshooting across voice, web, SMS, and email CX channels.”
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. For more information about TMC and to learn how we can help you reach your marketing goals, please visit http://www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter.
As the world’s leading CX Assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale. For more information, please visit http://www.cyara.com.