Top Vendors for Satisfaction in Rewards and Recognition, Revealed by Users Through SoftwareReviews

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Bonusly, Awardco, Reward Gateway, Qarrot, and Halo Recognition are named the 2020 Reward and Recognition Data Quadrant gold medalists.

Rewards and Recognition Data Quadrant

In general, Rewards and Recognition software users were most satisfied with employee portal and usability and intuitiveness– and were most dissatisfied with gamification.

SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group, has published its 2020 Rewards and Recognition Data Quadrant Awards, naming five vendors as Gold Medalists. The following vendors are gold medalists according to the feedback provided by their end users via SoftwareReviews’ comprehensive online survey. Vendors were rated on their product features, vendor capabilities, and the vendor-client relationship,    

  • Bonusly
  • Awardco
  • Reward Gateway
  • Qarrot
  • Halo Recognition

What makes the SoftwareReviews Data Quadrant different? Inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation create a powerful indicator of the overall user feeling toward the vendor and its product from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.

Bonusly, with a Net Emotional Footprint of +89, performed well overall, receiving top product in mobile functionality, business value created, ease of customization, and third-party integration. Awardco, with a Net Emotional Footprint of +90, has scored top product in many categories, specifically exceeding user expectations in automatic notifications, goal setting, peer to peer recognition, ease of integration, usability, and intuitiveness. Reward Gateway with a Net Emotional Footprint of +92, performed well overall with high scores in product and strategy rate of improvement, vendor support, availability, and quality of training. Qarrot with a Net Emotional Footprint of +90, earned top product in employee portal, leaderboards, ease of administration, and ease of implementation. Halo Recognition with a Net Emotional Footprint of +87, earned top product in quality of features and social recognition.

In general, Rewards and Recognition software users were most satisfied with employee portal and usability and intuitiveness– and were most dissatisfied with gamification.

About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.

About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.

By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

For more information, please contact:
Indrani Ray-Ghosal
Vice President, Communications & Brand
irayghosal@infotech.com
647.574.9559 (mobile)

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Indrani Ray
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