Trident at AIU Doctoral Grad to Present Research at Information Technology Conference

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Dr. Vernell Hall, a 2020 graduate of Trident’s Doctor of Business Administration (DBA) program, has been selected to present research at the 2020 Americas Conference on Information Systems in August.

Dr. Vernell Hall, DBA Alumnus, Trident

Dr. Vernell Hall, a 2020 graduate of Trident at American InterContinental University’s (Trident) Doctor of Business Administration program, has been selected to present at the 2020 Americas Conference on Information Systems (AMCIS) in August.

Dr. Hall’s selected paper, "Examining an Information System Used to Process Employees Award: A Qualitative Study," is an applied study exploring pitfalls associated with the military’s use of Global Electronic Approval Routing System (GEARS) for the processing of service members’ awards.

Despite the benefits of this automated system, there have been concerns about delays in the processing of awards. Given that an award’s suspense date is common knowledge to service members, processing delays beyond this pre-defined date can adversely impact both motivation and job satisfaction.

“The research suggests that if technological solutions such as GEARS are to be successful, they need to have a deliberate implementation plan for IT systems, training programs, the vetting of the user experience, and a plan for improving processing effectiveness,” states Dr. Hall. “This will positively impact acceptance of the new technology and will benefit both job satisfaction and motivation.”

This paper is based on Dr. Hall’s Doctoral Studies Project (DSP). His co-authors include his DSP chair, Dr. Angie Cox, Dr. Indira Guzman, Doctoral Studies Director in Trident’s Glenn R. Jones College of Business, and Dr. Christopher Linski, Professor of Doctoral Studies at Trident.

Dr. Hall has served in the U.S. Armed Forces for more than 20 years. He earned a master’s degree from Florida Institute of Technology and a bachelor’s degree from University of Maryland Global Campus.

The 2020 Americas Conference on Information Systems is scheduled to run from August 10-14 and will be held virtually this year.

About Trident at American InterContinental University
Founded in 1998, Trident at American InterContinental University (Trident at AIU) is part of an online postsecondary university serving adult learners. Trident at AIU uses the EdActive™ learning approach, which employs case-based learning in an online setting to teach real-world relevant critical thinking skills designed to enhance the lives and education of students. Trident offers quality associate, bachelor’s, master’s, and doctoral degree programs and certificates, led by a qualified faculty team, over 80% of whom have doctoral degrees. Trident at AIU is regionally accredited by the Higher Learning Commission (hlcommission.org) and has more than 22,000 alumni with a military affiliation. Trident has received acknowledgements from Washington Monthly, Military Times, and Military Advanced Education & Transition for their dedication to student success. Visit http://www.trident.edu or call at (855) 290-0290 to learn more about Trident at AIU's wide range of educational options.

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