The last year has been nothing short of transformative for the business, with major breakthroughs in machine translation, product adoption, and customer advocacy
SAN FRANCISCO and LISBON, Portugal (PRWEB) March 11, 2020
Unbabel has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2020, earning third place in the Enterprise Category.
The list honors the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. This year’s MIC list features 434 businesses from 39 countries.
“The last year has been nothing short of transformative for the business, with major breakthroughs in machine translation, product adoption, and customer advocacy,” said Vasco Pedro, CEO of Unbabel. “Being among the 2020 awardees provides powerful recognition of these achievements, and validation of our broader vision: bringing customer-centric support to customers in every language.”
The news comes in the wake of numerous industry accolades, including wins for Best Machine Translation Quality Estimation (QE) at the Fourth Conference on Machine Translation and, together with Concentrix, “Best Innovation in Customer Service” at the European Contact Center and Customer Service Awards and “Best AI-Human Hybrid” at the UK National Innovation Awards.
In September 2020, to unlock further innovation as it builds the translation layer of the internet, Unbabel secured $60 million in Series C funding, in a round led by Point72 Ventures. As the business continues to grow, Unbabel has reaffirmed its commitment to the customer service space, while exploring novel applications of its AI-Human hybrid, through the Labs Division and a recently opened AI hub in Pittsburgh.
Fast Company’s editors and writers sought out the most groundbreaking businesses on the planet and across myriad industries. They also judged nominations received through their application process.
The World’s Most Innovative Companies is Fast Company’s signature franchise and one of its most highly anticipated editorial efforts of the year. It provides both a snapshot and a road map for the future of innovation across the most dynamic sectors of the economy.
“At a time of increasing global volatility, this year’s list showcases the resilience and optimism of businesses across the world. These companies are applying creativity to solve challenges within their industries and far beyond,” said Fast Company senior editor Amy Farley, who oversaw the issue with deputy editor David Lidsky.
Fast Company’s Most Innovative Companies issue (March/April 2020) is now available online at fastcompany.com/most-innovative-companies/2020, as well as in-app form via iTunes and on newsstands beginning March 17, 2020. The hashtag is #FCMostInnovative.
Unbabel enables modern enterprises to serve customers in their native languages, with always-on, scalable translation across digital channels.
Powered by AI and refined by a global community of translators, Unbabel combines the speed and scale of machine translation with the authenticity that can come only from a native speaker.
Unbabel has raised $91M in funding and has over 260 employees across its Lisbon headquarters and offices in San Francisco, New York, and Pittsburgh. Leading brands like Facebook, Microsoft, Booking.com, and easyJet use Unbabel to make their customers happier and their support operations vastly more efficient.
For more information visit unbabel.com
ABOUT FAST COMPANY
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