Updox Partners with PointClickCare to Modernize Communications for Senior Care Providers

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Integration Offers Long-Term and Post-Acute Care Providers a Streamlined Communication Solution for Resident Engagement, Family Communication and Internal Messaging

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“Our all-in-one communications platform offers PointClickCare users the fastest, easiest solution to reduce time spent on manual processes like faxing, phone calls and leaving messages,” said Michael Morgan, CEO, Updox.

Updox, a comprehensive Telehealth and Collaboration Platform, today announced an integration with PointClickCare, the leading cloud-based software vendor for the senior care market. Through this partnership, Updox’s patient engagement, communication and productivity solutions will be integrated with PointClickCare’s core EHR platform and made available via the PointClickCare Marketplace – an online platform that enables customers to easily evaluate authorized third-party technology partners.

PointClickCare users at participating senior care facilities will be able to readily improve the effectiveness in which they exchange secure messages, receive transitions of care, communicate with patients and engage family members.

“Long-term care staff already have enough on their plate without having to play phone tag with families and colleagues. Our all-in-one communications platform offers PointClickCare users the fastest, easiest solution to reduce time spent on manual processes like faxing, phone calls and leaving messages,” said Michael Morgan, CEO, Updox. “We’re excited to integrate our collaboration platform with PointClickCare to modernize communications, improve care and boost staff efficiency.”

“Post-acute care providers today are challenged with communicating and exchanging information between different sites, referral sources, care teams and families,” said Chris Beekman, Marketplace Director, PointClickCare. “Updox’s integrated solution offers our customers another option to consolidate clinical and patient communications in an intuitive, user-friendly environment, as well as provide more personalized features to engage families and referral partners.”

With Updox’s Patient Communications suite, long-term care facilities can gain access to modern tools, including broadcast patient messaging and SMS text messaging, as well as leading care coordination solutions like Updox Electronic Fax and Messenger.

To learn more about the partnership between Updox and PointClickCare, visit https://info.updox.com/point-click-care.

About Updox:
Changing the way healthcare connects, Updox solutions are part of an all-in-one healthcare collaboration platform. Named for the past five years to the Inc. 5000 list of America's fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 470,000 users and 170 million patients. Updox offers a broad set of capabilities for patient engagement, provider communications and internal productivity that work together in a secure, easy-to-use collaboration platform. Updox was created specifically for healthcare and gives customers access to a growing platform of solutions and services. Learn more at http://www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

About PointClickCare:
PointClickCare Technologies Inc., helps long-term and post-acute care (LTPAC) providers gain the confidence they need to navigate the new realities of value-based healthcare – achieving preferred status in competitive and shrinking networks, optimizing financial and operational health, attracting and retaining the right staff, and connecting to the right partners and insights needed to effectively manage and mitigate risk. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by KLAS Research as Best in KLAS Vendor for Long-term Care, PointClickCare leads the way in creating cloud-based environments where providers, patients, and payers eliminate data silos between care settings, connecting stakeholders to meaningful insights. With a suite of fully-integrated applications powered by an interoperable, mobile friendly, and regulatory-compliant electronic health record and revenue cycle management platform, PointClickCare helps care providers connect and collaborate within their care network. Over 21,000 skilled nursing facilities, senior living communities, and home health agencies use PointClickCare today, making it the North American healthcare IT market leader for the LTPAC industry. For more information on PointClickCare’s software solutions, please visit pointclickcare.com.

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Mary Miltiades
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