US Signal’s 2018 IT Resiliency Survey Reveals that 70 Percent of US Business Respondents Have Experienced Unplanned IT Disruption in the Last 12 Months

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With this confirmation comes mounting concern—66 percent believe they are vulnerable to IT disruption, with one in 10 stating they feel very vulnerable to these interruptions

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US Signal, a leading end-to-end IT solutions provider, today announced the results of its 2018 IT Resiliency Survey. The survey reveals that 70 percent of respondents from U.S. businesses experienced at least one unplanned IT disruption over the last 12 months. With this confirmation comes mounting concern—66 percent believe they are vulnerable to IT disruption, with one in 10 stating they feel very vulnerable to these interruptions.

US Signal’s 2018 IT Resiliency Survey uncovered the four most common forms of IT disruption, ranked in order as:

1) Outages from natural disasters (53 percent)
2) Errors while implementing new technology (26 percent)
3) Ransomware (21 percent)
4) IT overloads (21 percent)

The survey goes on to reveal that although 58 percent of businesses state that they have a disaster recovery plan in place, they feel there is room for improvement. In addition, one in five respondents admitted that they are not sure how often their disaster recovery strategy is updated—and 8 percent do not have one to begin with.

These findings imply that many businesses have not yet come to grips with planning, implementing or reviewing disaster recovery strategies and that some could benefit from third-party support in either developing, managing or maintaining their disaster recovery plan.

Ensuring that corporate disaster recovery strategies are in line with new compliance legislation, such as the General Data Protection Regulation (GDPR), was a key concern within the survey, with nearly one quarter of U.S. businesses revealing they were either not confident or were unsure that their current plan was strong enough to meet compliance requirements. GDPR compliance is a key requirement for all businesses that interact with EU citizen data, with high fines and prosecution possible from the European Union Courts if adherence is not maintained.

“The results of US Signal’s 2018 IT Resiliency Survey should sound a wake-up call to businesses across the country. Disaster recovery strategies have to be planned, tested, implemented, modified and updated on a regular basis, and it’s clear that this is not happening in many instances,” said US Signal President Stephen Oyer. “Companies need to recruit the right IT talent either in-house or through external consultants and invest in the best IT solutions to stay ahead of the game - whether that’s planning for natural disasters or fighting off the latest malware or virus. If they fail to do so, businesses risk being hit by the high costs associated with unplanned IT downtime.”

To learn more, view the full survey here:

About US Signal’s IT Resiliency Survey
US Signal’s IT Resiliency Survey was carried out in July and August 2018 and is based on information gathered from more than 50 IT professionals from a cross-section of sectors. The insights were collected via Survey Monkey.

About US Signal
US Signal is a leading IT solutions provider, offering connectivity, cloud hosting, colocation, data protection, and disaster recovery services – all powered by its wholly owned and operated, robust, fiber network. US Signal also helps customers optimize their IT resources through the provision of managed and professional services.

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Jessica Luhrman
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