We are honored to again top the list as the largest Phoenix minority-owned businesses. We believe our continued growth and success is not only a reflection of our dedication to our customers, but also our commitment to our people,” said CEO, Simer S. Mayo.
PHOENIX (PRWEB) August 04, 2020
Valor Global was ranked the largest Phoenix-based minority-owned business, earning them the #1 spot for the second year running. Valor Global, which has grown its employee-base 400% over the past two years, provides world class Customer Care Solutions with proactive omni-channel contact center experiences.
The Phoenix Business Journal awarded Valor Global the accolade following a robust survey of local employees, yearly revenue, ownership ethnic affiliation, business description, top local executive and year founded locally.
“We are honored to again top the list as the largest Phoenix minority-owned businesses. We believe our continued growth and success is not only a reflection of our dedication to our customers, but also our commitment to our people,” said CEO, Simer S. Mayo. “We are able to bring strong and consistent customer service experiences for our clients by cultivating a pool of diverse, talented professionals who we value, nurture and grow through a suite of people-building programs.”
Valor Global has consistently been among the highest in the Customer Care Solutions industry on Net Promoter Score (NPS) and Customer Satisfaction (CSAT), reflecting a continued dedication to delivering results and exceeding expectations for their customers. After being awarded another new contract while expanding multiple campaigns, Valor plans to hire an additional 500 customer care agents in August and September.
Learn more about the awards at https://www.bizjournals.com/phoenix/.
About Valor Global
Valor Global is a global leader in providing world class Customer Care Solutions with proactive omni-channel customer service. Valor Global is the industry leader in NPS, CSAT, retention, customer care, account management, first party collections, and technical support. Valor delivers cost effective, robust 24/7, bilingual, onshore and offshore support models. AS a women and minority owned business, Valor Global is a Certified Diversity Supplier with NMSDC and WBENC certifications and is headquartered in Phoenix, Arizona. For more information visit https://www.valorglobal.com/