Vector Fleet Management Wins Contract with Cherokee County

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Cherokee County Council awarded Vector Fleet Management the fleet maintenance contract for Cherokee County.

Fleet Maintenance Service Provider

Effective February 1, 2020. Cherokee County Administrator Steve Bratton finalized a three-year contract that gives the county round-the-clock maintenance for a fleet of 220+ modes of transportation and equipment. A team of EVT and ASE certified technicians will provide efficient year-round mobility, maintenance, and maximum fleet availability for the county vehicles, including waste trucks, tractor-trailers, emergency vehicles, and county equipment.

Many years of fleet management experience allowed Vector Fleet Management to develop and implement innovative cost reduction strategies that bring down the costs of fleet maintenance and fleet management through preventative measures. These cost-effective programs will exceed Cherokee County’s fleet maintenance requirements while complying with OEM regulations.

Fleet maintenance services include:

  • Using a Fleet Management Information System, or an FMIS, to schedule and monitor preventative maintenance. Cherokee County’s fleet operation will increase extending reliability and unit life expectancy.
  • Utilizing an innovative preventative maintenance checklist developed over the last 10 years that identifies new and existing issues.
  • Improving Cherokee County department services by encouraging engagement, developing relationships, and creating collaborations, to support agreed-upon goals with Cherokee County.
  • Maintaining community support by continued use of local vendors for fast-moving products such as pads, brake, tires, rotors, and filters. Negotiating agreements with major suppliers that cut overhead costs.
  • Inventory reports identify out-of-date components, pull them from the inventory list, then return for a refund prior to a customer purchase. This method also frees up valuable part room real estate and increases efficiency.
  • A comprehensive customer feedback system identifies ways that Vector Fleet Management can improve, including modifying an existing process to work faster, identifying and awarding outstanding employees, and identifying employees not living up to company standards. All suggestions are reviewed and resolved to mitigate further issues.
  • Regular site visits, with and without notice from corporate representatives as a quality control measure and to identify customer service issues. Routine meetings between Vector Fleet Management, Cherokee County managers, department heads, and purchasing directors to review goal achievement and note any budget matters, operational adjustments, and unspecified program objectives changes by Cherokee County.

Vector Fleet Management looks forward to providing exceptional fleet availability for Cherokee County while lowering costs.

About Vector Fleet Management

A dedicated fleet maintenance service provider with corporate offices based in Charlotte, North Carolina, Vector Fleet Management is involved with industries ranging from government fleet maintenance (including county and municipal levels) and commercial fleet maintenance (including construction and mining) to utilities/communication, food service/beverage, energy and transportation, even offering custom programs.

Additionally, the company is proud to be U.S. owned and operated, and has been a trusted partner for contract fleet maintenance since 1988.

Vector Fleet Management continues to invest in its employees, tooling, systems, diagnostics and additional products. With modern diagnostic equipment and its Fleet Management Information System and expertise with several other FMIS platforms, the company is able to provide customers with competencies that save time and money, with commitments governed by Performance Thresholds – accountability metrics which ensure the highest level of service excellence.

Vector Fleet Management corporate offices are located at 9300 Harris Corners Parkway Suite 350 in Charlotte and can be reached by calling (704) 912-0377. For more information visit

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Alice Hicks
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