Villa Healthcare Celebrates Four Centers of Excellence in Minnesota

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Villa Healthcare celebrates FOUR centers of excellence in Minnesota: Cedars at St. Louis Park, a Villa Center; Galtier, a Villa Center; Robbinsdale, a Villa Center and Rose of Sharon, a Villa Center. These centers have been recognized as a 2020 recipient of the Bronze Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their commitment to improving the lives of residents through quality care.

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"I would like to thank the teams from Cedars at St. Louis Park, Galtier, Robbinsdale and Rose of Sharon for the hard work and dedication which afforded the opportunity for their buildings to be recognized by AHCA, in the Bronze Category, as a National Quality Award winner." Paxton Wiffler, EVP

Villa Healthcare celebrates FOUR centers of excellence in Minnesota: Cedars at St. Louis Park, a Villa Center; Galtier, a Villa Center; Robbinsdale, a Villa Center and Rose of Sharon, a Villa Center. These centers have been recognized as a 2020 recipient of the Bronze Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their commitment to improving the lives of residents through quality care. The distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The program, presented by the leading association in long term and post-acute care, honors association members across the country that have demonstrated their dedication to improving quality of care for seniors and persons with disabilities.

“I would like to thank the teams from Cedars at St. Louis Park, Galtier, Robbinsdale and Rose of Sharon for the hard work and dedication which afforded the opportunity for their buildings to be recognized by the American Health Care Association (AHCA), in the Bronze Category, as a National Quality Award winner. These awards are a testament to the leadership, dedication, and compassion provided in these centers on a daily basis. Despite today’s challenges, these teams go above and beyond providing exceptional care and services within their communities, and I am proud of their accomplishments.” Paxton Wiffler, Executive Vice President.

The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.

The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria.

“I am honored that AHCA recognizes the wonderful team at Cedars at St. Louis Park, who are among the best care providers in the skilled nursing world. There is an atmosphere of kindness and compassion extended within our teams and to our patients and their families. From our nurses and CNAs to activities to social work to dietary and housekeeping, this team goes above and beyond in everything they do for our patients and residents. I am so proud to work alongside them each and every day.” Pat Voelker, Administrator.

We’re Villa, and we make people better. Of course, we’re focused on quality care and good outcomes. But we’re here to do so much more. Villa’s leadership has a vision of rising above the status quo—of never settling, and of shattering the old image of this industry. We’ve always wanted to be a part of something greater, and we’re making that a reality. Our commitment to our people, our environment and clinical programs will allow us to fulfill our mission of making people better. For more information, please visit http://www.VillaHC.com.

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Linsey Cherveny
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