ALEXANDRIA, Va. (PRWEB) September 12, 2018
VIPdesk Connect Inc., an award-winning U.S. based provider of innovative outsourced customer care services is excited to announce a strategic partnership with Solid & Striped to deliver high-touch customer service for its affluent customer base. Solid & Striped is a customer centric e-commerce retailer of designer swimwear & après swim made from the finest globally sourced fabrics guided by a desire for everlasting holidays and classic style.
VIPdesk Connect will partner with Solid & Striped to implement a true omni-channel customer service setup ranging from traditional contact channels as well as digital and social coverage. The backbone of newly developed solution will be VIPdesk Connect’s team of Brand Ambassadors which are specifically recruited to deliver high-touch customer experiences. VIPdesk Connect is powered by a state of the art, omnichannel capable platform provided by Bright Pattern and enhanced by other innovative technology components.
“Our team is excited to have the opportunity to provide customer care for Solid & Striped. Their swimwear is designed beautifully and is both classic and effortless. We are already fans of this fun fast growing brand ourselves and look forward to assisting their customers with their future needs while the company continues its dramatic growth" - Sally Hurley, CEO, VIPdesk Connect
About Solid and Striped:
Solid & Striped is a customer centric e-commerce retailer of swimwear & après swim made from the finest globally sourced fabrics guided by a desire for everlasting holidays and classic style. Their stylish collections integrate elegance and simplicity guided by a desire for everlasting holidays and classic style. The company was founded in 2012 in New York City by Isaac Ross.
To find out more about Solid & Striped, please contact press(at)solidandstriped.com
About VIPdesk Connect:
About VIPdesk Connect VIPdesk Connect, Inc., a U.S. based provider of outsourced customer care services, utilizes a team of Elite Brand Ambassadors (customer service professionals) located throughout the U.S. to provide elevated customer experiences for admired brands. Talented team members of VIPdesk Connect not only excel in delivering superior customer service but are passionate ambassadors of the brands they serve.
VIPdesk Connect's suite of services include: Customer service handling (via inbound phone, email, chat and SMS/text), social media management, back office support and customer experience assessments/ consulting.
To find out more about VIPdesk Connect, please visit http://www.vipdeskconnect.com
To connect with VIPdesk Connect socially, find them on Twitter and Instagram @VIPdeskConnect, or Facebook.com/VIPdeskConnect.
Othmar Müller von Blumencron