Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

Vital Software and Collective Medical Partner to Improve Communication in the Emergency Department as COVID-19 Hits Third Surge

The nation's care coordination leader selects Vital to improve the patient experience with real-time updates throughout their visit


News provided by

Vital

Nov 18, 2020, 09:00 ET

Share this article

Share toX

Share this article

Share toX


ATLANTA, Nov. 18, 2020 /PRNewswire-PRWeb/ -- Collective Medical, delivering the leading real-time ADT-based care collaboration network to healthcare organizations across the country, and Vital, AI-powered software for hospital emergency departments and patients, today announce a collaboration to improve the patient experience in the emergency department by keeping patients and their families informed throughout every step of a visit. Collective's thousands of client partners rely on them for rich, real-time clinical insights to improve care decisions and the patient experience. Now, these providers will also have access to Vital's platform with no additional IT integration to provide real-time updates to their patients so they can contextualize their care process and better engage in their own follow-up care.

Studies have shown that patient satisfaction scores at hospitals are often lower for visits beginning in the emergency department, in part due to wait times, lack of information, and unclear next steps. The partnership between Collective and Vital aims to solve these issues by helping patients feel in control of their visit through automatic and detailed updates that can be easily shared with friends and family.

Collective Medical and Vital today announce a collaboration to improve the patient experience in the emergency department by keeping patients and their families informed throughout every step of a visit.

Post this

"The decision to partner with Vital is natural given our shared vision of improving patient care, coordination, and outcomes, including in the emergency department," says Chris Klomp, CEO of Collective. "Patients and their loved ones deserve to know what they are waiting on and how long it will take. Vital makes it easy to keep everyone in the loop."

Collective ensures that providers have access to critical information and health history for patients arriving at and transitioning out of the emergency department. On the patient side, Vital keeps patients up-to-date on the status of their visit and care. By leveraging their existing IT integration, the partnership will allow Collective's existing and future clients to deploy Vital's platform in days instead of months, and engage with patients and families in the emergency department.

Founded by an emergency room doctor and an award-winning technical CEO, Vital uses artificial intelligence (AI) to enhance the patient experience and emergency department flow. Vital's HIPAA-compliant mobile web app requires no download or signup, and has an average patient approval rating of 97%. Hospitals and healthcare systems that have partnered with Vital have seen a 68% increase in emergency department follow-up appointments that have provided hundreds of thousands of dollars in new revenue per facility.

The Vital partnership will enable the following for Collective's network participants:

For Patients:

  • Visit Information: Patients see a step-by-step "guide" through the emergency room, tailored for each patient's language and unique journey.
  • Live Updates: Pushes real-time mobile updates on wait times and next steps to patients and loved ones, helping alleviate stress and removing communication barriers.
  • Schedule Follow Up Appointment: Facilitates scheduling of follow-up appointments, something that two-thirds of patients fail to do before leaving the emergency department.

For Hospitals:

  • Speed to Market: Able to fully implement in a matter of days to weeks, with opportunities to expand within the organization.
  • Increase Customer Loyalty: Prioritizes patient-centric care, enabling a better experience for patients, clinicians and care teams.
  • Increased Revenue: Helps hospitals keep patients in network for follow-up visits after the emergency encounter.

"Our mission at Vital is to improve the patient experience through innovation, and by simply keeping patients informed on what they deserve to know," says Aaron Patzer, Co-founder and CEO of Vital. "We look forward to further developing our partnership with Collective Medical so that we can set a new precedent for how care should be delivered."

About Vital
Vital is a modern software for hospital emergency departments that makes it easier to coordinate care and engage with patients. Using artificial intelligence (AI) and natural language processing (NLP), Vital updates patients and families throughout their ER visit, provides insights to maximize revenue for each patient, and helps decrease length of stay. Founded by Mint.com creator Aaron Patzer, Vital is HIPAA-compliant, and a cloud-based software that sits on top of any existing electronic health record system (EHR): Epic, Cerner, Meditech, and more. The company's investors include First Round Capital, Threshold Ventures (formerly DFJ Venture), Bragiel Brothers, Meridian Street Capital, Refactor Capital, Vivek Garipalli, SV Angel, and Flatiron Health Founders Nat Turner and Zach Weinberg. For more information please visit vitaler.com or follow us on Twitter (@Vital_EHR).

About Collective Medical
Collective Medical is the nation's leading real-time care notification, activation and collaboration platform. Proven to streamline care transitions, improve coordination and reduce unnecessary length of stay and admissions, Collective helps improve patient outcomes and lower costs by closing communication gaps across care settings. With a nationwide network of thousands of hospitals and health systems; primary, specialty and post-acute clinics; health plans and ACOs; Collective integrates alongside EHRs and health information exchanges to empower improved clinical decision making. Collective is based in Salt Lake City. Learn more at http://www.collectivemedical.com.

Media Contact

Brooke Whitney, Vital, 8057296572, [email protected]

SOURCE Vital

Related Links

https://vitaler.com

Modal title

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.