VRM Mortgage Services names Tiffany Fletcher, J.D. as Interim COO, honoring Dr. Cheryl Travis-Johnson's legacy while ensuring operational continuity. Fletcher brings deep expertise and a commitment to stability, purpose, and team empowerment.
CARROLLTON, Texas, Dec. 18, 2025 /PRNewswire-PRWeb/ -- VRM Mortgage Services announced the appointment of Tiffany Fletcher, J.D. as Interim Chief Operating Officer, effective immediately. Fletcher assumes the role following the passing of former EVP and COO Dr. Cheryl Travis-Johnson, honoring her legacy of leadership while ensuring continuity across the company's operations.
"Tiffany has long been a trusted and respected leader within VRM. Her extensive experience and proven track record uniquely position her to guide the organization through this transition," said Keith Murray, President and CEO of VRM Mortgage Services. "I am confident in her ability to provide steady oversight and continue advancing the operational excellence for which VRM is known."
In response to her appointment, Fletcher shared:
"I am deeply grateful for the trust placed in me and committed to leading VRM with stability and purpose. Dr. Cheryl Travis-Johnson set a powerful example of leadership, and I intend to build on that foundation by empowering our teams and ensuring we remain aligned with our mission. Together, we will continue moving forward with strength and clarity."
Fletcher brings extensive expertise in operational leadership, legal strategy, and organizational management. She has a deep understanding of VRM's mission, services, and long-standing commitment to delivering high-quality solutions to clients and stakeholders nationwide.
As Interim COO, Fletcher will oversee daily operations, spearhead key strategic initiatives, and support teams across the organization to ensure continuity, performance, and alignment with company goals.
VRM Mortgage Services extends its appreciation to employees, clients, and partners for their continued support during this transition. The company looks forward to continued progress under Fletcher's leadership.
About VRM Mortgage Services
Established in 2006, VRM Mortgage Services is a leading mortgage servicing solution provider with expertise spanning servicing, default, and REO management. Having managed over 800,000 assets, VRM has established itself as an industry leader through innovative technology, rigorous quality control, and commitment to excellence throughout the mortgage lifecycle. The company's comprehensive solutions, transparent reporting, and exceptional customer service make it a trusted partner in reducing operational and reputational risks for clients across the industry.
Media Contact
Brittany White, VRM Mortgage Services, 1 2146013947, [email protected], https://www.vrmco.com/
SOURCE VRM Mortgage Services
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