LOS ANGELES, Oct. 23, 2019 /PRNewswire-PRWeb/ -- Wander, the most affordable, high-speed internet for homes and apartments, today announced the launch of its $25 per month internet service for Los Angeles' Westside residents. Following a successful rollout in the San Fernando Valley, more consumers now have access to internet at one flat, low-cost price with no contracts or hidden fees. Founded on the belief that internet should be free of thresholds and fine print, Wander is putting customers first by providing internet that is fully transparent in pricing, speed and performance.
"We built Wander as a solution to decades of overpriced, complicated broadband models," said David Fields, Co-Founder & CEO of Wander. "Traditional internet service providers (ISPs) have sold customers on the promise that more speed means better internet. The truth is: you don't need to pay more for faster speeds, you need better internet service. Whether working from home or streaming TV with the whole family, everyone deserves internet that is reliable and affordable with all the speed they need. Starting in Los Angeles, we're delivering on a new model for internet service that is seamless and transparent so that people can love their internet again."
Wander delivers unrestricted broadband at 50 megabits per second (Mbps), which is more speed than subscribers need to power connected homes and families today and into the future. The average household consumed less than 5 Mbps during peak hours of the day in 2017 and is expected to still consume less than 15 Mbps during peak hours by 2022. Traditional ISPs market internet speeds at 250, 500 or even 1,000 Mbps with the promise of higher video quality streaming, however a recent Princeton study of over 200,000 video sessions showed "the speeds that consumers purchase from their ISPs have considerably diminishing returns with respect to video quality".
The existing internet fiber infrastructure in the United States provides significant additional capacity for new internet service. Wander's technology pairs that existing fiber infrastructure with the latest wireless technology to deliver internet for a fraction of the cost.
Wander has also built proprietary software that proactively monitors, anticipates and resolves performance issues before they impact the customer experience. This eliminates frustration around troubleshooting issues themselves, calling customer service to wait on hold or relying on social media or neighbors to determine if it's a larger internet outage in their community. Wander's internet experience is built for the modern consumer providing easy sign-up, monitoring of their network performance, tech support and the ability to cancel anytime all within the Wander's online customer portal.
"Getting internet is one of the first steps our tenants take when they move in," said John Landsberger, Los Angeles property owner and one of Wander's early partners. "Before having Wander, it's been a frustrating and time-consuming process that involves invasive installation and six-hour plus waiting windows for our tenants. We're thrilled to finally be able to offer a valuable internet service that saves time and money, and is truly a win-win for all."
"With 97% profit margins, it's no secret that traditional ISPs overcharge and underdeliver," said Eric Bender, Wander investor and Co-Founder of Wilcon, a leading fiber service provider recently acquired by Crown Castle. "Wander's unique and affordable model is bringing next generation internet to an industry that has relied on dated technology, outrageous and unexpected fees and poor customer service. I'm excited to be supporting Wander as a pioneering internet provider that is equally focused on building a happy customer base."
Wander launched in Van Nuys in early September and starting today, is available in Santa Monica. Founded as a community-driven business, Wander plans to expand its services across the United States based on subscriber demand through signups and targeting areas that lack affordable, customer-centric options.
To learn more about Wander and to see if your home qualifies for service, visit wander.net. Subscribers that sign up within the next 30 days receive their first month of Wander internet free.
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About Wander Internet
Wander was founded on the belief that consumers deserve affordable, high-speed internet that is fully transparent in price, usage and performance. Priced at $25 a month, Wander delivers internet that is low-cost, free of contracts or hidden fees while protecting users' data. Wander is available now within communities in Los Angeles and plans to expand to regions where there is a demand and need for affordable, fast internet. Wander is headquartered in Culver City, CA. To learn more about Wander and see if your home qualifies for its service, simply visit Wander.net and plug in your address.
SOURCE Wander
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