Waukegan Tire & Supply Named National 2020 Tire Review Top Shop

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Waukegan Tire & Supply was recently named Tire Review’s 2020 Top Shop, which recognizes the extraordinary independent industry-leading tire dealer whose business practices reflect the utmost in quality, innovation, service excellence and professionalism in the nation. Also honored are the team members who work to ensure that customers return to their dealership with confidence and trust, the values of a highly successful business.

Waukegan Tire is progressive, forward-thinking and keeps up with technology, it hasn’t lost focus of the foundation upon which it was built—making customers priority No. 1 every, single day.”

A four-time Top Shop finalist, and one of hundreds of nominees over 14 years the competition has been in existence, Waukegan Tire & Supply with three locations in Waukegan, Park City and Grayslake, won the award during Tire Review‘s Top Shop Event in Nashville, Tennessee, September 27. Steve Nerheim, Waukegan Tire’s Vice President, accepted the award on behalf of his family and employees. Its founder, president and CEO, Gerald “Jerry” Nerheim, at 85 years old still works every day and is happiest when talking with employees and customers. His admiration from those in the industry is widespread and “he’s an innovative force with a knack for staying ahead of the curve,” say his children Steve Nerheim and Julie Nerheim Scroggins, who have worked by his side over the last five decades.

In describing attributes of Waukegan Tire that contributed to its win, Mary DellaValle, editor of Tire Review, noted: “Waukegan Tire’s guiding principles are based on the values of always working hard and with integrity, treating people with respect and kindness (like family) and exceeding expectations. This dealership provides a level of extended care and honesty that fosters customers for life. It proudly services the vehicles of multi-generational customers, who are ambassadors for their business and send countless referrals their way. While this dealership is progressive, forward-thinking and keeps up with technology, it hasn’t lost focus of the foundation upon which it was built—making customers priority No. 1 every, single day.”

“I’m so proud of our team of dedicated employees, what an incredible honor,” remarked Steve, as he was awarded the Top Shop trophy by Dean Martin, publisher of Tire Review. Expressing gratitude for his father’s influence on his life and the business in general, he continued, “What a great journey. I’m really proud of my dad and being able to work alongside of him.”

During the event in Nashville, award finalists toured the factory at Hennessy Industries in LaVergne, Tennessee, where Coats tire changers, wheel balancers, lifts and accessories are made. As part of the program’s accolades, the winner and three finalists hand-picked a complimentary piece of equipment for their business.

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Julie SERRITELLA

Steve Nerheim
@WaukeganTire
since: 11/2009
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