When it Comes to Work, 51 Percent of Employees Have Work Location Flexibility…for Now

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Scoop launches Flex Index, the world’s most robust source on company workplace requirements; inaugural report shows trends by office location, industry, company size, and more

“Work’s future and success depend largely on flexibility – the single most important ingredient in today’s workplace culture and tomorrow’s best teams,” said Rob Sadow, CEO and co-founder of Scoop.

Today, Scoop, the company enabling employees to effortlessly plan great in-office days, officially launches the Flex Index, the world’s most robust source on company in-office requirements. The Flex Index provides never- before-collected insights from over 4,000 companies and 25,000 office locations that collectively employ more than 100 million people. With insight into company-by-company trends across numerous axes — including location, size, industry, and more — employees, prospective hires, recruiters, researchers, and journalists will now — for the first time — be able to discover companies' workplace flexibility policies in a single, comprehensive place.

Even as demand for flexible work has exploded, there remains a massive insight gap into how work location flexibility varies across critical dimensions. The Flex Index offers visibility into ever-evolving policy trends, focusing on enabling job seekers to find opportunities that match the right level of flexibility for them. As more data is collected, the Flex Index will show how companies shift as they learn more.

“Work’s future and success depend largely on flexibility – the single most important ingredient in today’s workplace culture and tomorrow’s best teams,” said Rob Sadow, CEO and Co-Founder of Scoop. “The Flex Index aims to become the single source of truth for workplace requirements, models, policies, and patterns. As workplace flexibility evolves, insights from the Flex Index will be instrumental in informing where and how people choose to work and will give decision-makers essential data to inform policies about where work happens.”

Insights from Scoop’s Inaugural Flex Report:

  • 51 percent of U.S. firms offer work location flexibility: The U.S. is split down the middle on work location flexibility. Nearly 1⁄3 of companies are Fully Flexible, allowing employees the freedom to choose whether and when to work from the office. 49 percent require full-time in-office work. 20 percent of companies are Structured Hybrid, meaning they have set specific expectations on when employees work from an office vs. remotely.
  • Hybrid employees should plan on commuting mid-week: Structured Hybrid companies most commonly require employees to come into the office 2-3 times a week. Tuesday is the most common required day, with Tuesday - Thursday being the most popular combination. The average Structured Hybrid company requires you to spend about 50 percent of the time in the office.
  • The bigger they are, the more structure they have: Companies with under 500 employees are more than twice as likely to be Fully Flexible compared to companies with more than 1,000. Larger companies are more likely to require full-time on-site work or choose Structured Hybrid models.
  • The “remote work” dictionary lacks standardization: Companies rarely share the same definition of “remote work.” This report aims to standardize these terms so companies, industries, and geographies can be compared in a more consistent manner.

“Flexibility is imperative to a functional workplace,” said Nick Bloom, Stanford Economics Professor and co-founder of WFH Research. “Where and how employees choose to work has major implications on diversity, equity and inclusion efforts, communication innovation, how firms allocate funds – including pay, benefits, and office space – and even transportation infrastructure. Having access to comprehensive information about companies’ policies will sharpen work in all these areas.”

Findings by Industry: The industry creating the tools and platforms that make remote work possible – is the driver of remote work.

  • Tech is going all in on flexibility: Nearly 80 percent of Technology companies identify as Fully Flexible, the highest of any industry surveyed. Professional Services, Media & Entertainment, Financial Services, and Insurance round out the top five.
  • On-site industries’ work depends the most on foot traffic: More than 70 percent of firms in Restaurants & Food Services, Retail & Apparel, and Hospitality require their employees to work on-site full-time.                     

Top 5 Fully Flexible Industries

  • Technology: 80 percent
  • Professional services: 60 percent
  • Media & Entertainment: 59 percent
  • Financial Services: 47 percent
  • Insurance: 42 percent

Bottom 5 Flexible Industries (fully on-site)

  • Restaurants & Food Services: 82 percent
  • Retail & Apparel: 73 percent
  • Hospitality: 71 percent
  • Manufacturing & Logistics: 69 percent
  • Healthcare: 59 percent

Key Findings by Region: Job seekers have different access levels to flexible work opportunities based on where they live and what they do.

  • The West and Northeast lead the way on flexibility: Companies in the West and Northeast tend to offer more work location flexibility than those in the Midwest and South. However, flexibility can vary quite a bit from metro to metro, even within the same state.

Top 10 Most Flexibles States

  • Oregon
  • Colorado
  • Washington
  • Massachusetts
  • California
  • Utah
  • Idaho
  • Maine
  • New York
  • South Carolina

Bottom 10 Least Flexible States

  • Alabama
  • Arkansas
  • Louisiana
  • Kentucky
  • Tennessee
  • Oklahoma
  • Nebraska
  • Indiana
  • Iowa
  • Nevada

The dynamic database allows for updates and additions to existing company listings to reflect the rapid changes and particularities of how a company or office implements its policies. You can contribute to the breadth and quality of the Flex Index by adding your company information here.

For more, please contact Scoop_key@thekeypr.com.

The Flex Index collects firmographic and office requirements information on more than 4,000 companies. These companies collectively have more than 25,000 office locations and employ more than 100 million people.            

Company office requirements are generated through a combination of online survey and manual entry of publicly available information. All surveys must be submitted by an employee of the company with an accompanying work email address to verify their employment. All surveys contributing to this Flex Report were conducted between October 2022 and January 2023. Once a company is incorporated into the Flex Index, company representatives are contacted to inform them of their inclusion. Companies can add or update their information on the Flex Index at any time.

Company office requirements reflect the most common office requirements for corporate employees. Companies can add detail to their company page to reflect job functions, roles, or geographies where there are different office requirements from the corporate policy. This includes opportunities for fully remote work, roles that are required to be fully on-site, or other hybrid work arrangements.        

Our partner People Data Labs provides the data on top employment locations for each company on the Flex Index. This data is used to inform state and metro flexibility analysis.


About Scoop
Scoop is the fastest way to plan your next great office day. With Scoop, employees get more out of going in, with easily scheduled in-office days and invites. For HR and workplace leaders, Scoop provides insights on work location trends, office usage, and additional workplace solutions to get the most out of hybrid work. Headquartered in San Francisco, Calif., Scoop is a privately-held company with the backing of prominent investors including Haystack Ventures, Audacious Ventures, G2 Venture Partners, Activate Capital, BNP Paribas, and select angel investors.

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April Morland
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