“We believe the systems and methods contained in this patent are foundational to the practice of pet tele-health,” says Deb Leon, patent inventor and CEO of whiskerDocs. "These methods ensure the quality, immediacy and consistency that pet owners demand.”
SKOKIE, Ill. (PRWEB) January 16, 2020
whiskerDocs, North America’s leading source for 24/7 pet tele-health, announced today the allowance of its Animal Health Decision Support Process patent by the US Patent office. The patent covers the complex scoring algorithms and delivery of pet tele-health protocols necessary to provide pet owners the neutral, unbiased support they need when something is happening with their pet.
This new patent will play a critical role in advancing pet health overall, especially as veterinary medicine has been challenged to translate the success of tele-health in humans to animal health. One of the significant challenges has been a lack of consistent methodology and processes for this emerging industry, creating concerns about quality and efficacy of telehealth systems and their delivery.
Today, whiskerDocs provides support to the owners of more than 3.5 million pets, having hundreds of conversations with pet owners daily. When a pet owner interacts with whiskerDocs, its patented algorithms are scoring and weighting each data point, directing next queries, and ultimately delivering specific action steps on behalf of the pet. By developing this patented technology, the whiskerDocs team is able to bridge critical gaps in pet health care, assisting pet owners in getting consistent and validated support.
“We believe the systems and methods contained in this patent are foundational to the practice of pet tele-health,” says Deb Leon, patent inventor and CEO of whiskerDocs. “Our processes and technologies allow us to deliver personalized, real-time decision support to pet owners across a wide spectrum of technologies, from chat bots and voice activated systems to on-demand veterinary triage. As the global need for access to tech-enabled decision support grows, these methods ensure the quality, immediacy and consistency that pet owners demand.”
whiskerDocs is headquartered in Skokie, IL and provides support to over 3 million pets throughout North America. Since 2013, whiskerDocs has been providing advice to pet parents for behavior, emergency, wellness care, training and questions about symptoms. For more information, visit http://www.whiskerDocs.com