WorkJam Study Finds More Than Half of Hourly Employees Are Prevented From Maximizing Their Full Potential

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The rise of personal smartphones in the service industry highlights the need for Bring Your Own Device (BYOD) policies

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It’s never been more imperative that employers put the power of communication and scheduling into employees’ hands.

A new study reveals that more than half of hourly employees say their current role prevents them from maximizing their full potential at work.

Released today, the new research from WorkJam — a leading digital workplace platform — found that 61 percent of frustrated employees cite scheduling and communication pain points as reasons for leaving. The study also finds that today’s hourly workforce has little pushback when it comes to the idea of implementing a Bring Your Own Device (BYOD) policy at work.

Titled “Embracing a Bring Your Own Device Policy in the Workplace,” the study polled over 1,000 U.S.-based hourly employees and employers across the retail, hospitality, logistics, healthcare, and banking industries to determine sentiment around BYOD policies. Among other findings, the study revealed that, across industries, there is little pushback from employees about using their personal devices for work purposes. In fact, 57 percent of millennials would prefer to use their personal mobile devices to access information such as schedules and training materials. WorkJam also found that more than two-thirds (69 percent) of employees believe that with the right application, they’d have an easier time picking up shifts that accommodate their schedules.

“Our smartphones are an extension of who we are, and being able to integrate aspects of our work lives into our personal devices creates ease and comfort for employees,” said Steven Kramer, co-founder, president, and CEO of WorkJam. “Today, every U.S. workplace relies on smartphones, and the service industry is no exception. If used in conjunction with a BYOD policy, employers can foster a more productive, engaged, and loyal workforce.”

According to Kramer, these findings should call attention to the impact implementing a BYOD workplace policy can have when it comes to building a more engaged and productive workforce.

“It’s never been more imperative that employers put the power of communication and scheduling into employees’ hands,” Kramer said. “Having access to a central repository of training information that can be updated instantaneously will enable employers to retrieve information on their own time, from anywhere. Additionally, there is no longer confusion when policies change. Entire departments are alerted immediately when there’s a change in operations.”

This is where a digital workplace platform can help employers boost employee productivity, increase transparency throughout the company, and improve the employee experience by harnessing the power of employees’ personal devices.

With WorkJam, getting in touch with a manager is only a few taps away, and important training materials can be accessed whether the employee is at home or work. This gives employees greater control over their work-life balance, boosting morale, and lowering instances of turnover. Organizations that make this investment now can get ahead of the competition while enhancing culture and creating opportunities for increased efficiency.

“It’s no longer a question of whether organizations should adopt a digital workplace policy,” Kramer said. “It’s about when they should make the change.”

To download the new report, please visit: https://www.workjam.com/portfolio-items/embracing-a-bring-your-own-device-policy-in-the-workplace

To request a free demo of WorkJam, please visit: https://www.workjam.com/

About WorkJam

The WorkJam Digital Workplace unleashes the potential of your enterprise workforce through agile scheduling, transformative communication, experiential learning, and tailored recognition.

WorkJam increases sales conversion, drives down labor costs, lowers absenteeism and attrition rates, improves compliance, optimizes labor in relation to demand, and improves the customer experience through a more motivated and engaged workforce. For employees, WorkJam delivers more control over their schedule, providing work-life balance, as well as the opportunity to develop skills, improve sales acumen, and maximize their earnings to advance their economic well-being. Learn more at workjam.com.

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Adam Hatch
WorkJam
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