Yorktel Unites Cisco Call Manager and Microsoft Teams

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One of the first to unify the power of Cisco Voice with Microsoft Teams collaboration

Yorktel is one of the first to successfully integrate Cisco Call Manager and Microsoft Teams through Cisco’s Unified Border Element (CUBE) to offer an integrated communications experience.

Yorktel, a leading provider of collaboration and managed service solutions for enterprise, public sector, education and healthcare customers worldwide, is one of the first to successfully integrate Cisco Call Manager and Microsoft Teams through Cisco’s Unified Border Element (CUBE) to offer an integrated communications experience.

This inaugural integration is for a leading medical provider on the West Coast and accommodates more than 11,000 users. The offering has aligned communications across the provider’s conference rooms, room systems, Microsoft Teams, Surface Hubs, and work-from-home mobile and desktop user needs. Particularly in this time of COVID-19, a secure, cross-platform solution is critical in optimizing the medical provider’s speed and agility.

“We’re proud to be a part of a strong certified and supported integration between Microsoft Teams and Cisco voice communication,” commented Noel Gish, Chief Strategist, Yorktel. “We look forward to implementing this service for several other clients who have adopted Microsoft or have the existing Cisco voice architecture and are looking to enjoy the benefits and features of direct routing with Microsoft Teams.”

Among other things, CUBE connects the voice workload capabilities of Cisco Call Manager with the Microsoft Teams user interface through Microsoft’s Direct Routing. By combining these services, companies who have Cisco Call Manager in place and a Microsoft Office 365 deployment can enjoy the best of both worlds.

Yorktel’s SVP of Advanced Engineering and Cisco Practice Lead, David Anstee, commented, “Whenever Yorktel helps a customer achieve their desired outcomes we are thrilled. To let our customers know that they do not have to choose between their trusted Cisco voice solution and the ease and convenience that end users are demanding with Microsoft Voice is a win-win and this is the type of value that Yorktel strives to deliver.”

To learn more about Yorktel’s new integrated Cisco CUBE and Microsoft integration and discover how Microsoft Teams will work with your Cisco systems, contact us at LearnMore@yorktel.com.

About Yorktel
For over 35 years, Yorktel (http://www.yorktel.com) has been a leader in helping enterprise, healthcare, education and public sector customers plan, navigate and successfully execute their digital workplace transformation initiatives. Our global team works with yours to ensure all aspects of these initiatives, including systems evaluations, network preparedness, technology assessments, change management planning, device and network management and monitoring have been addressed. We then design, integrate and manage the communication and collaboration solutions that enable your connected workforce. Follow Yorktel on Twitter: @yorktelcorp.

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Kelly McDermott
Yorktel
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