YourTechGenius, a new remote tech support service removes technology related stress and frustrations for Seniors

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Technology help is only a click away with YourTechGenius; answering question, fixing what is broken and advocating for their members.

We’ve barely opened, and we are already making a positive impact. We are solving problems, answering questions, and advocating for our subscribers.

YourTechGenius, the much-anticipated remote technology support service designed especially for seniors officially launched on July 17, 2020.

The new online technology service hits the market as seniors have become more dependent on technology due to COVID-19.

Researchers have shown a sharp increase in feelings of loneliness, depression, and isolation across all demographics, but especially in high-risk seniors.

YourTechGenius is a contactless subscription service that has developed unique technologies and processes to work with those that struggle with technology.

They have simplified the communication process as help is only one click away on almost any device. That help is provided by a live US-based “TechGenius”.

Logan Scott, Head of Subscriber Onboarding, said of the prelaunch, “the response has been tremendous. Not only have we seen individuals signing up, but we also have children and grandchildren giving the service as a gift.”

A recent research study published in the journal Healthcare and conducted by Design Lab at the University of California San Diego (UCSD), found that in many cases “frustration with new technology made older adults unsure of their ability to use it, and led to a lack of self-confidence leaving them unmotivated to even try.”

In response, Don Allen Price, Founder and President of YourTechGenius, said, “None of these studies have been surprising.” He continued, “Our mission is to remove the stresses and frustrations caused by technology for those who didn’t grow-up in this digital age.

Technology impacts nearly every part of your life. And today more than ever, technology is how we stay connected. For the many, using technology is like learning a new language when all the textbooks are written in that foreign language. We get it, and there is no reason for this. We have the resources, tools, and processes to remove this anxiety, and we want to share this. We want our subscribers to be empowered by technology, not stressed and frustrated.”

A Pew Research Center analysis found as many as 56% of seniors, who are already active on the internet, said they need help connecting with friends and family. When asked about YourTechGenius’ ability to meet this need Mr. Price commented, “We’ve barely opened, and we are already making a positive impact. We are solving problems, answering questions, and being advocates for our subscribers. It is great seeing our subscribers taking control, being more connected, being less dependent on family and friends, and feeling empowered.”

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About YourTechGenius
YourTechGenius, LLC. is a remote consumer technology support service removing the fears, stresses and frustrations that are so often associated with the use of technology. YourTechGenius is a privately held limited liability company headquartered in Keller, Texas. For Media enquiries, email or call 817-270-6619.

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Don Allen Price
since: 05/2020
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