Zappix Launches COVID-19 Vaccination Scheduling & Education Solution

BURLINGTON, Mass., Jan. 19, 2021 /PRNewswire-PRWeb/ -- The Zappix COVID-19 Vaccination Scheduling and Education solution is designed to help stop the spread of the pandemic with modern digital communication. Healthcare providers can now book vaccinations, manage appointments, communicate clearly, and educate patients with digital self-service.

Healthcare providers can deploy the new solution in under 4 weeks to deliver messages via text messages and emails and convey the value of vaccination to the general public. Users can easily book and manage vaccination appointments, and receive an automated reminder when it's time to schedule the second vaccination.

"The COVID-19 pandemic has taught us all about the important role businesses can play in helping our community," said Yossi Abraham, Zappix president. "Zappix is pleased to help healthcare providers accelerate the distribution of the vaccine and help stop the spread."

The new solution from Zappix assists healthcare providers accelerate action and increase patient understanding:

• Proactive notifications
• Easy scheduling
• Geolocation & other smartphone functions make sure patients connect to the best location for them
• Visual menus create compelling knowledge bases including video FAQs
• Educates patients to increase vaccination rates

Deliver informational, engaging messaging directly to patients to proactively increase appointment scheduling. Educate patients on the value of vaccination with engaging multimedia FAQs. Easily remind patients when it's time for their second vaccination by adding intelligent automation to your databases.

About Zappix

Zappix delivers Mobile On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a comprehensive Analytics Suite.

The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners and automation of revenue-generating use-cases.

To learn more about Zappix, go to http://www.zappix.com.

Media Contact

Johnny Rosa, Zappix, 7817392770, [email protected]

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SOURCE Zappix