Zego’s Dirk Wakeham to Speak on PropTech’s Role in Resident Retention at RETCON Multifamily Conference

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CEO to Address COVID’s Solidification of Tech’s Role in Real Estate

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None of us could have predicted just how important of a role proptech would play in a year that has been a true test for our industry.

Today, Zego (Powered by PayLease), the property technology company that powers better resident engagement & efficiency for multifamily and HOA communities, is announcing that CEO Dirk Wakeham will speak at the RETCON Multifamily Conference, an industry-defining technology and innovation summit for multifamily owners, operators & developers. Wakeham’s session, “The Era of Resident Experience: How Tech Drives Resident Satisfaction & Retention,” will focus on how proptech has become a central part of the resident experience.

“Even prior to the pandemic, the industry has been seeing a boom in technology solutions aimed at increasing renters’ satisfaction,” said Wakeham. “None of us could have predicted just how important of a role proptech would play in a year that has been a true test for our industry. I’m excited to share more on what we’re seeing as leaders in the field and how we’ll move forward in the new era of resident experience.”

WHO: Multifamily owners, operators and developers

WHAT: Two day virtual summit featuring sessions with thought leaders on the forefront of real estate technology, including Wakeham’s session:

The Era of Resident Experience: How Tech Drives Resident Satisfaction & Retention

Comparatively, the residential real estate industry has been slow to adopt technology, but COVID-19 has lit a fire of adoption. Beyond the pandemic, residents’ expectations will assuredly continue to reflect the convenience and efficiency to which they are now accustomed in other parts of their lives. Using industry research, customer stories, and proprietary data, this presentation explains how technology is central to the new era of resident experience and why further adoption is the key to boosting resident satisfaction and retention.

WHEN: Wednesday, December 9, 2020 at 3:30 p.m. ET

WHERE: Learn more here

Zego provides a comprehensive resident engagement platform that unifies critical resident touch-points—from online payments and utilities, to communication and smart devices—into one app, and serves 6,000 residential real estate companies and over 12 million units nationwide.

About Zego
Zego (Powered by PayLease) is a property technology company that frees management companies and community associations to go above and beyond for their residents. Zego’s mobile-first engagement platform for the residential real estate industry unifies the most critical resident touch-points into one app. From payments and utilities, to communications and smart devices, everything is seamlessly integrated into your back-end system. Zego delivers portfolio-wide efficiency, higher NOI, and more engaged residents. Learn more about how Zego drives community engagement and efficiency at gozego.com.

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Aimee Eichelberger
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