Eastman Park Micrographics Announces Enhanced Support Capabilities

Share Article

Launches Field Service Organization for US and Canada

In December of 2013, Eastman Park Micrographics (EPM) announced the expansion of its service business with the acquisition of Imaging 411. Continuing with the next step in the integration of the organizations, EPM announces the establishment of its own field service organization for customers in the US and Canada.

“The acquisition provided the groundwork for EPM’s own service capabilities to ensure availability of skills and personnel for customers and partners,” states Gary Armstrong, Executive VP. “EPM’s investment, expertise, and commitment to this market provides customers with a superior option for their analog and digital equipment service needs” adds Joe Paradiso, Executive VP. Service availability in key markets begins May 1, with complete coverage available June 6.

EPM continues to invest in the manufacturing of IMAGELINK™ micrographics equipment, and the resale of complementary analog and digital scanning products, resulting in an inventory and depth of service parts unique in the market.

Service contracts for a wide range of digital and analog products, and micrographics media and supplies are available to customers and partners from EPM. IMAGELINK equipment continues to be available to customers and partners through EPM Equipment, LLC.

About Eastman Park Micrographics, Inc.

Eastman Park Micrographics was formed in April 2011 upon the purchase of the micrographic business from Eastman Kodak Company, including: the worldwide customer base for equipment, film and service; the exclusive multi-year worldwide distribution rights for Kodak microfilm; and the ongoing rights to manufacture and sell former branded Kodak micrographics equipment. EPM now markets its media and equipment under its trademark IMAGELINK brand name. EPM’s mission is to develop and supply the microfilm materials, equipment and service to address the needs of the preservation market worldwide. In January 2013, EPM entered into a long-term worldwide master supply agreement with Agfa to provide additional IMAGELINK-branded micrographic products and photo chemicals to the market. In December of 2013, EPM acquired the assets and business of Imaging 411 to enhance its ability to provide timely and experienced service and support in the US and Canada.

IMAGELINK is a trademark of Eastman Park Micrographics, Inc.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Joe Paradiso
Eastman Park Micrographics
+1 (866) 411-4624 Ext: 304
Email >

Gary Armstrong
Visit website