Ace Self Storage Implements Self Storage Manager Across Multiple Facilities

USA - English

• USA - English

BLUE BELL, Pa., April 3, 2019 /PRNewswire-PRWeb/ -- E-SoftSys, a total solutions provider for the self-storage industry, today announced that Ace Self Storage, a multi-facility self storage company located in California, has successfully converted all 6 facilities from their legacy system to Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys.

According to Chad Bailey, Vice President, "We needed a comprehensive management software that is based on modern technology to improve operational efficiencies and to overcome some of the limitations of our legacy system. We decided to convert to Self Storage Manager, which is completely cloud-based, feature rich and provides advanced lead management and revenue management capabilities. The conversion was done in a timely manner and on schedule. We are also happy with the prompt support that our team received during the entire transition period. We are looking to further increase our revenues, reduce costs and improve our customer service by using the suite of applications and integrations provided by Self Storage Manager."

According to Kat Shenoy, President & CEO of E-SoftSys, "We are delighted that our Self Storage Manager product suite continues to meet or exceed client expectations. Ace Self Storage is another example of a multi-facility self storage company that has chosen Self Storage Manager to meet their business goals. We constantly monitor changing market trends and technological advances to enhance our products and meet the rapidly changing needs of the self-storage industry. As the technology space in the self-storage industry is undergoing rapid consolidation, we plan to remain independent and compete aggressively to provide multi-facility storage operators a superior management software alternative."

About E-SoftSys
E-SoftSys offers a complete suite of products and services that include Self Storage ManagerTM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the manager's time on collection calls; SSM Voice Messenger - An automatic voice based collection system designed to reduce the time that store managers spend on collection calls and helps improve cash flow through higher conversion rates compared to email and direct mail; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities; a fully integrated Kiosk Module for tenants to pay, reserve or rent units and electronically sign the lease; Other Interfaces - QlikViewTM Business Intelligence and Analytics, call center Integration, API integration to leading website providers, tenant insurance companies, cloud based gate systems and lead aggregators; 24/7 Customer Support - with dedicated team and project manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting http://www.selfstoragemanager.com or click here to email us.

About Ace Self Storage
Ace Self Storage is family owned and operated and is headquartered in San Diego, CA. Starting off operations with 1 facility in 1985, Ace Self Storage has since then developed many more additional sites and continues to focus on the acquisition, development and property management of self storage facilities. They plan on growing further with a goal to ensure providing their customers high quality self storage units, great locations and the best customer service possible.

SOURCE Ace Self Storage