Awesome CX, Formerly Known as Awesome OS, Addresses Gap in the BPO Market
Awesome CX seeks to address an underserved segment of companies, the midsize scale-ups.
EL SEGUNDO, Calif., March 1, 2023 /PRNewswire-PRWeb/ -- A small deviation from their original name (Awesome OS), Awesome CX approaches an underserved segment of the market that already shows great promise. Awesome CX has been providing a high-touch, personalized customer service experience for hyper-growth internet and eCommerce companies since its inception. Their unique results-driven approach to customer service has allowed them to serve over 200 high-growth startups and companies. As Awesome OS becomes Awesome CX, they seek to expand their offerings to a wider range of companies. While Awesome CX will continue to service companies in this niche, they are eager to develop innovative solutions for a new segment of the market: the mid-size scaleups.
Awesome CX seeks to provide an agile working model that creates bespoke service offerings based on each businesses unique needs. Regardless of a company's size, this customizable solution to customer experience allows brands to tailor their solutions throughout the company's evolution. This agile engagement model is only possible due to the flexible culture they have fostered and the scalable model their parent company, Transcom, has afforded them. By combining these efforts and building upon their already strong foundation, Awesome CX is confident they are providing a solution that the midsize scaleup brand has been needing all along.
"Awesome CX is committed to delivering exceptional customer experiences," says Jim Mitchell, CGO of Awesome CX, "and our goal is to continue to live up to the 'Awesome' in our name by becoming the customer experience gold standard for mid-size scale ups."
As a result of these changes, Awesome OS will rebrand to Awesome CX by Transcom. Meanwhile, no changes will be made to the parent company, Transcom, who will continue their global operations and support some of the leading enterprise brands in the US market.
###
About Awesome CX: Awesome CX is the disruptor coming in to address the most underserved segment of companies, the midsize scale-ups. Awesome CX knows that there are many variables at play when it comes to servicing both enterprise companies and startup companies, and while there may be some similarities, this is not a one-size-fits-all kind of industry. Awesome CX is the solution providing an agile working model that creates service offerings based on each businesses unique needs, not just today but at every stage of a business's evolution.
Media Contact
Lexi Later, Awesome CX, 310-529-1399, [email protected]
SOURCE Awesome CX
Share this article