Bolt Data and Spoke AIOT Merge as Newly Rebranded Bolt Data

USA - English

• USA - English

NEW YORK, March 2, 2022 /PRNewswire-PRWeb/ -- Spoke AIOT and Bolt Data have announced the two sister companies have merged, under a newly recharged Bolt Data brand. Spoke's technology was spun out of Bolt Data in 2019 to enable the team to focus on building a world-class IoT and AI solution that would enable service organizations and other industries like healthcare to capitalize on the growing digitization of machine data.

The newly merged company will provide customers with a more advanced suite of services and products, as a one-stop-solution for service organizations aiming to improve operational efficiency and support new business models for delivering service to their customers.

As part of the merge, the Spoke AIOT product portfolio has been consolidated and rebranded into a new software product offering, Bolt Data Connect.

"Our new offering, Bolt Data Connect, allows our customers to take advantage of the synergies between the product solution and our extensive services and accelerators portfolio, under a new and improved Bolt Data brand," said Rob Meredith, CEO of Bolt Data. "We will be providing further details on our transition plans, but customers should not experience any impact on currently-deployed solutions."

Enhanced Product Capabilities of Bolt Data Connect:

• Integrated asset performance monitoring and failure detection in Salesforce Service Cloud and Field Service
• Automated service responses like work order creation, parts shipments and technician dispatches
• Usage-based and predictive maintenance linked to sales and service contracts
• Remote maintenance from call centers and centralized service operation centers
• Facilitation of new servitization-based business models, on the leading edge of service delivery

"In this business, it's not enough to know service industry best practices, or Salesforce products, or technology development or business transformation," explained Allan Alexopulos, Managing Director of Bolt Data. "We need to know all of them, to ensure our customers will be successful, which is why we continue to expand and enhance our offerings at Bolt Data."

A More Powerful, Combined Portfolio of Offerings:

• Enterprise-grade portfolio of implementation, consulting and managed services: Bolt Data continues to help customers deploy Salesforce Service Cloud, Field Service and ServiceMax Asset 360, to maximize their business benefits in the most complex asset-centric environments.
• An ever-growing suite of Bolt Data Accelerators: Pre-built, proven-in-production service accelerators reduce customer risk when deploying commonly requested enhancements on the Salesforce platform.
• Bolt Data Connect: An incomparable product solution for digitally enabled service delivery that lowers costs while improving service.

Customer Contact:
For more information or to schedule a demo, please contact:
Allan Alexopulos, Managing Director
[email protected]

About Spoke AIOT
Prior to merging with Bolt Data, Spoke AIOT was a developer and provider of cutting-edge Artificial Intelligence (AI) and Internet of Things (IoT) field service solutions on Salesforce. Spoke's IoT Edge Hardware, IoT Edge Gateway, IoT Cloud Gateway and Field Service Integration solutions optimize field service workflows through performance monitoring, remote diagnostics and control, advanced data analytics, easy automation, machine learning, and product servitization.

About Bolt Data
Today – after merging with Spoke AIOT – Bolt Data is a leading software and consulting firm that empowers service professionals to accomplish more through the power of AI, IoT and service implementations on the Salesforce platform. With over ten years of specialized service industry experience, Bolt Data's proven field service solutions have transformed service organizations around the world by helping them service smarter.

Media Contact

Alex Ferraro, Bolt Data, +1 (716) 720-0448, [email protected]

Twitter

SOURCE Bolt Data