Cruise Planners Launches Special Agent Training to Leverage Most Lucrative Travel Segments
CORAL SPRINGS, Fla. (PRWEB) January 08, 2019 -- Continuing its commitment to and reinvestment in its nationwide network of more than 2,000 franchisees, Cruise Planners announced a new specialist training programs and updates to current in-person and virtual trainings at its annual Convention.
“Our business-in-a-box franchise model is designed to coach people with a passion for travel and turn them into travel advisors,” said Michelle Fee, CEO and Founder of Cruise Planners, an American Express Travel Representative. “We know providing the best training in the industry is what accelerates our travel advisors’ sales growth.”
A comprehensive list of Cruise Planners’ latest training developments includes:
Specialist Training Programs: To provide travel advisors with the best training resources in the most lucrative travel segments, Cruise Planners is launching Specialist Training Programs that will feature guided, virtual trainings designed by Cruise Planners Home Office expert team members and travel partners from leading brands in each segment. The programs include:
- All-Inclusive Resorts Specialist
- Escorted Tours Specialist
- Group Travel Specialist
- Luxury Travel Specialist
- River Cruise Specialist
- Travel Insurance Specialist
The new specialist training programs are designed to help Cruise Planners travel advisors stand out among the competition while offering an elevated level of service to clients.
2019 Events and Trainings:
• Boot Camps: These three-day trainings take place in the cities most accessible to Cruise Planners travel advisors and provide hands-on learning from both Cruise Planners executive team members and travel partners. The 2019 Boot Camp locations include Orlando, Atlantic City, Las Vegas and Dallas.
• Luxury Travel Forum: Cruise Planners has seen strong year-over-year growth in the luxury segment after a commitment to niche trainings such as the luxury forum, which has been a sold-out event since it launched.
• Land Symposium: Cruise Planners was just honored as the #1 US and worldwide host agency for Sandals and Beaches Resorts and ranks high with other major land operators and all-inclusive resorts. Cruise Planners has concentrated training efforts and strategic marketing to focus on continuing to grow its land-based business and will once again hold its Land Symposium at an all-inclusive resort in the new year.
• Agent-Organized Trainings: Cruise Planners is encouraging agents to organize their own regional trainings, agreeing to send Scott Koepf, VP of Strategic Development, to any U.S. city where a group of 50 or more Cruise Planners travel advisors will attend.
Weekly Sales Skills: This weekly series provides easy-to-digest three-to-five-minute videos with Scott Koepf, VP of Strategic Development, on some actionable tips for selling travel and improving sales skills. The content is designed to be relatable and enjoyable, with musical theater, sports and Cruise Planners references throughout.
Walk-Me Training: Walk-Me is an automated, training system that guides Cruise Planners travel advisors through CP Maxx, Cruise Planners’ proprietary booking tool and CRM. Step-by-step guidance will be available on several tools and features throughout the system to provide on-demand instruction while using the tool. This will allow for faster adoption and ease of use.
“Cruise Planners knows the value of prioritizing travel advisor training and continues to provide a variety of opportunities – including online, in-person and many product and destination experiences – so Cruise Planners agents are able to best service their clients and grow their businesses,” Fee said. “We are invested in each of our travel advisors reaching their sales goals and our training is the best in the business.”
About Cruise Planners, an American Express Travel Representative:
Cruise Planners, an American Express Travel Representative, is the nation’s largest home-based travel agent franchise network in the travel industry. Cruise Planners operates a network of more than 2,000 franchise owners who independently book vacation and travel experiences for their clients. Headquartered in Coral Springs, Fla. since 1994, Cruise Planners supports its network of franchise owners with innovative marketing, booking and technology tools, professional development and training with the industry’s top executives. Cruise Planners and has been named the No.1 travel franchise by Entrepreneur magazine for 15 consecutive years and was recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. Consistently named as one of the Top Women-Owned Businesses by the South Florida Business Journal, Cruise Planners is on the Inc. 5000 list as one of the fastest-growing private companies in America, has been ranked as the #1 travel franchise by Franchise Business Review for 6 years and is recognized as one of the Top Workplaces by the Sun Sentinel.
Cruise Planners has achieved top producer status with every major cruise line including Royal Caribbean International, Norwegian Cruise Line, Princess Cruises, Carnival Cruise Line, Celebrity Cruises, Holland America Line, MSC Cruises, Viking Cruises, Uniworld Boutique River Cruise Collection and Regent Seven Seas Cruises, as well as many land vendors such as Travel Impressions and Sandals and Beaches Resorts. As an American Express Travel Representative, Cruise Planners maintains a reputation for quality and offers exclusive American Express Travel benefits such as Pay with Points. Cruise Planners has earned the American Express Travel Representative Excellence Award since 2004, as well as numerous marketing, technology, franchise and philanthropy awards including an International Franchise Association FranTech award for innovation, Magellan Awards from Travel Weekly and Travvy Awards from travAlliance media. Cruise Planners celebrates diversity and supports are troops as one of the Top 50 franchises for Veterans according to GI magazine, the Top Franchise Brand for Veterans according to Franchise Business Review, one of the Top 25 franchises for African-Americans by Black Enterprise magazine and a member of the International Gay & Lesbian Travel Association. Visit our website, http://www.cruiseplanners.com, for more information or to view the complete list of awards and honors.
Stay in Touch: Media can stay up-to-date with Cruise Planners by visiting our media room or Socially Yours page for social media updates and handles. For additional information or to make reservations, vacationers should locate a travel advisor near them. For those interested in becoming a franchise owner, please visit the Cruise Planners franchise website.
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Media Contact:
Caitlin Gardner, Director of Corporate Communications and Digital Strategy
Cruise Planners, an American Express Travel Representative
[email protected]
954-344-8060
Caitlin Gardner, Cruise Planners, http://www.cruiseplanners.com, 9543448060, [email protected]
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