Evoke Consulting Launches Enhanced Client Service Delivery Framework with an Expanded Quality Management System
Evoke has advanced its governance and management system to maintain its track record of exceptional client performance and satisfaction as the company scales.
ARLINGTON, Va., Aug. 18, 2022 /PRNewswire-PRWeb/ -- Evoke Consulting is pleased to announce it has been certified for ISO 27001:2013, re-certified for ISO 9001:2015, ISO 20000-1:2018, and appraised at Maturity Level 3 for CMMI®-SVC V2.0 and CMMI®-DEV V2.0.
These successful milestones reflect a sustained campaign to further establish a quality and service delivery system with current industry standards across information security, quality, service delivery, and development. This system builds upon Evoke's established quality management approach and refreshes governance with the addition of automated reporting dashboards and workflows and communication mechanisms. These systems are designed to be scalable and adaptable to the needs of Evoke's clients, workforce, and partners.
During this campaign, Evoke added the ISO 27001:2013 certification to its growing list of internationally recognized credentials to better defend internal information systems against evolving threats and enable client and employee data to remain private and secure.
These new and expanded Quality and Service Delivery framework achievements demonstrate Evoke's continued commitment to mature the organization in line with growth.
"Evoke is committed to exceptional customer satisfaction and continuous improvement," said Chief Operating Officer Michael Dallara. "We are proud to have successfully achieved five separate and complementary third-party endorsements of our efforts."
Steel Toad performed appraisals with Evoke for CMMI®-SVC 2.0 and CMMI®-DEV 2.0. Quality Systems Registrars, Inc. performed the re-certification audit for ISO 9001:2015. National Quality Assurance-USA, Inc. performed the re-certification audit for ISO 20000-1:2018 and the new certification audit for ISO 27001:2013.
About Evoke
Evoke Consulting, LLC provides professional services and technology support in management, organizational improvement, and technology and engineering services. Evoke is a PMI Authorized Training Partner, ISO 9001, ISO 20000-1, and ISO 27001 certified and appraised at Maturity Level 3 for CMMI SVC 2.0 and CMMI DEV 2.0. Evoke is a certified Service-Disabled Veteran-Owned Small Business headquartered in Arlington, Virginia. http://www.evokeconsulting.com.
Media Contact
Maya Chavez, Evoke Consulting, LLC, 1 571-298-4440, [email protected]
Michael Dallara, Evoke Consulting, LLC, 703-282-1655, [email protected]
SOURCE Evoke Consulting, LLC
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