Hackett Group Weigh in on Digital Transformation
An upcoming session with Consider Solutions, Hackett Group and SharedServicesLink to look at where Digital Transformation is driving change within Global Business Services.
LONDON, Oct. 15, 2018 /PRNewswire-PRWeb/ -- Digital Transformation is the strategy discussion in every boardroom. However, whilst technology is a critical enabler, the focus of the most successful 'digital' businesses is the new consumer, the business model that creates intimacy and convenience, and the processes that drive that model.
It is easy to assume that this is all about sales and marketing, but the new thinking requires as much focus on the "back office" functions as on the consumer interaction. In fact, the term "One Office" has been applied to this thinking.
Global Business Services are at the forefront of driving change here, and World Class GBS organizations outperform their peers significantly.
Figures from The Hackett Group indicate that nearly half of GBS organizations are currently piloting SaaS, RPA, advanced analytics, data visualization and cognitive AI technologies targeted to a 'Global Process' focused approach.
Join Dan French, CEO/Founder of Consider Solutions to discuss these issues with Jim O'Connor, Global Finance and GBS Advisory Practice Leader of The Hackett Group and Susie West, CEO of SharedServicesLink at the upcoming webcast on 17th October.
The agenda includes digging into some of The Hackett Group GBS research, challenging thinking on Digital Transformation, Global Process Ownership, Intelligent Automation and the role of Data. There will be some new insights and benchmarks and take a look at "Where Next" for GBS and the Digitally Transformed business.
For more information on the agenda and to register attendance, please follow this link: https://bit.ly/2NwRyoD
If you are unable to attend the live session, please register as normal and you will receive access to the recording or a copy of the presentation post-event.
SOURCE Consider Solutions
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