MedSpeed Names Craig Ross as Chief Customer Officer
ELMHURST, Ill. (PRWEB) July 18, 2018 -- MedSpeed, a U.S. market-leading provider of healthcare intra-company logistics, has named Craig Ross as Chief Customer Officer. In this newly created position, Ross will help continue to enhance the customer experience with a focus on loyalty, satisfaction and retention and focus on supporting MedSpeed’s culture to serve customers and their healthcare communities.
“We are very excited to have Craig join the MedSpeed team,” said Jake Crampton, MedSpeed’s CEO. “His successful track record leading large organizations and managing product and service delivery will help us sharpen our focus even more to continually improve the processes that have made MedSpeed a leader in the healthcare industry.”
“MedSpeed is a true pioneer in the space with a clear understanding that there is a patient involved in everything we touch and move” said Ross. “It is the logistics layer that allows the clinical layer to function most effectively putting the patient at the center of what we do every day. I am excited to join this extraordinary team that enables me to continue to build upon the great work that has been done and to further accelerate the growth of MedSpeed while operating within a culture that is motivating to all of us.”
Prior to joining MedSpeed, Ross spent over two decades in various healthcare leadership positions including positions both on the product side—with Schering-Plough Pharmaceuticals and Baxalta Healthcare—and on the service side with Coram/CVS Specialty Infusion. Ross holds a Bachelor’s in Business Administration and Marketing from Durban University of Technology, in Durban, South Africa.
About MedSpeed
Healthcare is changing. Healthcare organizations are growing, and care continues to expand outside of the four walls of the hospital. This growth provides more capacity to utilize scale to create healthcare companies that are better functioning, smarter organizations. Intra-company logistics - the enterprise-wide movement of physical materials, such as blood and specimens, pharmaceuticals, supplies, equipment, print, mail and more - is the foundation of the healthcare supply chain. Every health system needs transportation for its clinical operations to function. MedSpeed is the market-leading organization that is changing the way the healthcare industry views healthcare logistics by leveraging it to help health systems and other healthcare organizations integrate. MedSpeed treats transportation as a strategic asset that works as a means to achieving greater operational efficiencies, reducing risk, more effectively utilizing scale, eliminating redundancies and centralizing services. http://www.medspeed.com
Bonni Kaplan DeWoskin, MedSpeed, http://www.medspeed.com, +1 (312) 259 6623, [email protected]
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