Medphine Medical Billing and Coding Services: A brief review by TopRCM.com
Medphine was recently featured in TopRCM.com, their editor experienced our customer service and also conducted interview with our CEO Reetu Singh. With the permission of TopRCM.com, we would like to proudly share their review with our media friends, as below:
FAIRFIELD, N.J., March 6, 2020 /PRNewswire-PRWeb/ -- TopRCM brings to you the unbiased reviews for revenue cycle companies and today we are featuring Medphine.com. With a promise to improve the financial life of its providers, Medphine is established in Fairfield, NJ and has delivery centers spread across the globe. They promise to deliver the best of both worlds. But is that even possible? We tried to investigate how they ensure compliance and stay updated with the ever-changing healthcare guidelines, and see what their clients have to say?
Customer Service
We started our review by directly calling their contact center where we found a prompt response team that helped us with our concern as we posed as providers looking for a Medical billing company. Their staff is well-trained and educated on the subject and the experience was a pleasant one, ensuring that no provider will ever have to wait to get their queries answered as their dedicated team managers are prompt to respond and always just a call away.
Leadership
Our next step was to talk to the company's CEO Reetu Singh. When asked, what she thinks where the practices usually go wrong with their billing? She said, "Almost, always outsourcing is a reactive decision instead of a proactive process, by the time practices decide to choose an outsourcing vendor they are bursting at the seams with various billing issues. Technology has enabled the businesses to be multidimensional however healthcare particularly has been relatively slow to adapt to these changes, even today prejudice exists about outsourcing the billing."
She further added, "Medphine is enabling providers to gain a new perspective by working through it's augmented service delivery model where we collaborate with practices in a systematic & strategic manner enabling them to expand their bandwidth and knowledge on the subject of claim reimbursements by using methods of precision billing."
When asked how they ensure compliance and stay updated with industry changes, she replied they work with AAPC certified resources and further train them on HIPAA guidelines & provide specific project training before starting a new project. They also attend various healthcare conferences, seminars and conduct annual refresher training to brush up their skills and stay ahead in the game.
Our Takeaway
Medphine provides the most affordable yet highly efficient service in the medical billing industry. Providers looking for a reliable team that does its job with simplicity and have great work ethics should definitely try out Medphine. You don't need to switch to a new billing system, deal with patient billing queries, worry about new CMS billing guidelines or hire and train new billing staff as that's the cushion Medphine promises to provide.
TopRCM Ratings:
Customer Support - 5/5
Leadership - 5/5
Knowledge - 5/5
HIPAA Assurance - 5/5
Affordability - 5/5
About Medphine:
Medphine.com It is a comprehensive revenue cycle management service, and medical billing and coding service provider, that has been helping healthcare practices, multi specialties, or independent facilities across the USA strengthen their financial standing to operate profitably.
About TopRCM:
TopRCM.com is a one stop review platform to find about the world's best EMR, EHR, Practice Management Softwares, RCM companies, Healthcare News, Research, Guide, Interviews, Ratings and Reviews.
To learn more about Medphine Medical Billing Services, Visit https://www.medphine.com/
SOURCE Medphine
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