SugarCRM Elite Partner Faye Business Systems Group Adds New Features to Industry-Leading Sugar Messaging Application
FayeBSG Sugar Messaging v1.2 includes MMS, Automated Notifications, a Chat Dashlet, and More
WOODLAND HILLS, Calif, Feb. 20, 2019 /PRNewswire-PRWeb/ -- Faye Business Systems Group is a technology consulting and software company that helps companies grow by working with them to implement, customize and integrate innovative and effective financial and business systems. As the SugarCRM Global Partner of the Year and a SugarCRM Elite Partner, FayeBSG is known for their SugarCRM integrations with Ytel, Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more.
Specializing in software implementations for a variety of industries, FayeBSG has customized successful CRM platforms for a variety of mid-market businesses.
Today Faye Business Systems Group has announced sweeping updates to their Sugar SMS Messaging Application, "Sugar Messaging Powered by Ytel", which allows Sugar users to send and receive SMS texts directly from Sugar.
Version 1.2 of Sugar Messaging includes some of the following exciting updates:
- Users now have the ability to send both text (SMS) and/or images (MMS).
- Users can now view texting conversations on a texting style Dashlet within the Sugar Intelligence Pane.
- Users can receive voice calls back to the texting phone number and routed to their office or cell phones.
- New Messages field indicates whether a message has been read or unread. This field can be used in Dashlets and workflows.
- Added functionality to mark messages as read/unread on both the record view and within the Chat Dashlet.
- Utilization of Sugar Notification Center for inbound messages.
- Advanced/Standard Workflows can be configured to send email notification upon message arrival in addition to the Notification Center.
- Capacity to use Sugar Messaging behind a firewall.
- Ability to choose the formatting of phone numbers within Sugar.
- Added Quick Pick variables to allow any user to select template fields on any Message.
- Messages can be sent from the SugarCRM Mobile App from Contacts, Leads, or Targets.
To see the full version updates to Sugar Messaging, join FayeBSG for a live demonstration on March 21st.
About Sugar Messaging powered by Ytel
Sugar Messaging powered by Ytel is an SMS messaging integration for Sugar users that can send and receive personalized text messages with the people in your CRM (Sugar) database. With Sugar Messaging you can create rich SMS messaging without a single line of code.
Other Key Benefits include:
Send and receive automated, customized SMS messages from the Messages Module.
- Send customized SMS messages to Leads and Contacts associated with a Campaign
- Message one on one with Contacts from their Sugar record page
- Send group texts
- Send texts via workflows
- View texts in the Messages Sub-Panel
Faye Business Systems Group has enhanced Sugar with texting capabilities by connecting it with Ytel, the leading platform for SMS, Voice, Email, and Direct Mail.
Visit https://fayebsg.com/sugarcrm-sms-messaging/ to learn more.
About FayeBSG
Faye Business Systems Group is a technology consulting and software company that helps companies grow by working with them to implement, customize and integrate innovative and effective financial and business systems. In addition to being named the SugarCRM Global Reseller of the Year, FayeBSG is also a leading partner with Ytel, Sage, Salesfusion, Monday.com, and a variety of custom software solutions.
FayeBSG is known for their SugarCRM integrations with Ytel, Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more. Services include project management, software implementations, consulting, training, custom development, and support.
Specializing in software implementations for a variety of industries, FayeBSG has customized successful CRM platforms for a variety of mid-market businesses.
About Ytel, Inc.
Ytel is a leading edge software company that helps businesses engage more customers using voice, SMS, social, email, mail, and messaging from a single platform. Product and Marketing teams can quickly add new communications channels to existing software, increase qualified leads, and extend the customer lifetime value by giving prospects and customers the ability to compliantly engage when and how they choose. Founded in 2012, Ytel delivers more than 1 billion monthly messages to help businesses grow revenue and brand equity. For more information on Ytel, visit http://www.ytel.com.
SOURCE Faye Business Systems Group, Inc.
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