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Thanks to Its Premium Customer Service, INFINOX Ranks High Again in Customer Satisfaction for Q1 of 2023
  • USA - English


News provided by

INFINOX

Jul 06, 2023, 13:00 ET

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Leading brokerage brand INFINOX has achieved top rankings in terms of customer satisfaction in the first quarter of 2023, garnering impressive scores on major review platforms such as Trustpilot and Sitejabber. The brand's standout customer support and educational services, available in multiple languages across 16 locations worldwide, have been praised in positive reviews, solidifying its position as a reliable and customer-centric trading brand.

NASSAU, Bahamas, July 6, 2023 /PRNewswire-PRWeb/ -- Leading global brokerage brand INFINOX has done it again. As per the first quarter of 2023, the brand based itself in the top spots in the industry, in terms of overall customer satisfaction. INFINOX yet again boasts impressive scores on major review platforms, including Trustpilot, Sitejabber, reviews.io and others.

As can be seen in the many positive reviews left about INFINOX, its customer support and education services stand out when compared to competitors. With representatives in over 16 locations around the world and speaking over a dozen different languages, the support team is literally available to all clients wherever they are and whenever they need.

A Reliable Trading Brand at Your Back

Overall, it is safe to say that INFINOX puts a spotlight on its clients, taking every step to ensure there are no roadblocks in their way to the possibilities the markets offer. The broker, which was established almost 15 years ago, has made it a mission to provide customers with an extra edge they can't get with other brands - whether it be technology, fund safety, regulation, and especially user experience.

As of today, the outstanding customer service is granted via INFINOX's many communication channels, including email, telephone, live chat, WhatsApp and a call-back form available on the broker's website. The support team is at traders' disposal 24 hours a day on business days.

Empowerment Through Education

Additionally, INFINOX operates many social media channels, where it interacts with its clients and uploads helpful and educative content frequently - as can be seen on the company's very popular LinkedIn, Facebook and Instagram pages. The real icing on the cake, though, is the IX Intel feature open to all users, enriched with financial news updates, live webinars, research papers, and a lot of other useful information for a healthy trading routine.

Q1 was an enormous success for INFINOX, with the launch of the 2.0 version of its groundbreaking social trading app, IX Social. This is yet another means for the broker to ensure that its clients are well informed about market happenings, as well as to expose them to current trends and expert opinion on different opportunities that emerge throughout the trading day. IX Social already boasts 7,000 monthly active users, making it one of the most popular copy-trading tools in the industry.

About INFINOX
Based in the UK and distributed globally, INFINOX today is a leading and trusted name in the online brokerage sector, mainly thanks to its superior service standard and multiple regulatory framework. Especially worth noting is the IX One, a revolutionary, user-friendly multi-asset trading platform designed in-house containing all the tools necessary to navigate the markets in the current atmosphere. These features are just part of the reason why INFINOX is favored by many traders around the world.

Media Contact

Sam Chaney, Head of Sales at INFINOX, IX Capital Group Limited, 0-800-060-8744, [email protected]

SOURCE INFINOX

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