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The Employee Owners of MAP Communications Celebrate Becoming the First HITRUST Certified Telephone Answering Service in the Nation
  • USA - English


News provided by

MAP Communications, Inc.

Jun 29, 2023, 12:00 ET

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"Risk to data, in any industry, is a real fear, but since we are in the healthcare field and handle sensitive patient data, we need to be extra careful. I am very proud of the team's tenacity to work hard and follow through to obtain this certification." - Rizwan Bhutta, SVP

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CHESAPEAKE, VA (PRWEB) June 29, 2023 -- Chesapeake, VA – June 27, 2023 - MAP Communications, Inc., a leading provider of professional telephone answering/call center and virtual receptionist services, is pleased to announce its groundbreaking achievement of being the first in the industry to achieve the HITRUST Risk-Based, 2-Year (r2) Validated Assessment + Certification which “is considered the gold standard for information protection assurances because of the comprehensiveness of control requirements, depth of review, and consistency of oversight.” Learn more about the HITRUST r2 Assessment + Certification. https://hitrustalliance.net/certifications/corporate-certifications. This significant milestone underscores MAP Communications' unwavering dedication to ensuring the highest standards of information security and data privacy within the healthcare industry.

HITRUST is a globally recognized organization that collaborates with healthcare business and technology leaders to establish and promote best practices for safeguarding sensitive data. By achieving HITRUST certification, MAP Communications has demonstrated its adherence to rigorous security controls and compliance requirements set forth by HITRUST, including those specified by the Health Insurance Portability and Accountability Act (HIPAA).

The HITRUST certification validates MAP Communications' commitment to protecting its customers’ data information (including protected health information) and maintaining the utmost confidentiality throughout all communications. With this certification, healthcare, and all other organizations, can confidently rely on MAP Communications as a trusted partner to handle their most sensitive data securely and in compliance with industry regulations. "Risk to data, in any industry, is a real fear, but since we are in the healthcare field and handle sensitive patient data, we need to be extra careful," explains Rizwan Bhutta, SVP. "I am very proud of the team's tenacity to work hard and follow through to obtain this certification."

"Our team of dedicated employee-owners at MAP Communications is overjoyed to be the first telephone answering service in the nation to achieve the prestigious HITRUST certification," said Erin Turley, CEO of MAP Communications. "This remarkable accomplishment is a testament to our commitment to delivering unparalleled data security and privacy to our multitude of clients who trust us with their most sensitive information and data. We are proud to set a new standard for excellence in an industry where data protection is of paramount importance."

MAP Communications offers a comprehensive suite of tailored answering services for healthcare organizations, including live call answering, appointment scheduling, emergency call dispatching, and after-hours support. By outsourcing their communication needs to MAP Communications, healthcare providers can focus on delivering exceptional patient care while ensuring that their patients' information remains protected.

The achievement of HITRUST certification further solidifies MAP Communications' position as the leading provider of secure and reliable answering services in the healthcare industry. The certification process involved a thorough assessment of MAP Communications' security controls, policies, and procedures, validating its commitment to data protection and compliance.

For more information about MAP Communications and its answering services, please visit http://www.mapcommunications.com.

About MAP Communications:

MAP Communications is a nationwide provider of professional answering services and call center solutions. With over 30 years of experience, MAP Communications serves a diverse range of industries, including healthcare, legal, property management, and small businesses. MAP Communications' commitment to exceptional customer service, advanced technology, and security has made it a trusted partner for organizations seeking reliable and customizable communication solutions.

John Campbell, MAP Communications, Inc., https://www.mapcommunications.com, 1 800.955.9888, [email protected]

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