New York, NY (PRWEB) April 21, 2015 -- Edwards Answering Service, a unique resource for streamlining business processes is celebrating sixty-one years in business. The company has seen a lot of changes over the years and have made several technological improvements to keep up with the best business standards and requirements. This notable phone answering service provides skilled live operators twenty-four hours per day, every single day of the year. The specially trained professionals learn vital company particulars and can be a virtual extension to any company.
Having the right partners and vendors in business can be the difference between success and failure. Being operational for such a great length of time, is a true testament to their commitment and dedication to their customers.
Business owners that would like to find a virtual receptionist will be pleased to know of the company’s long-standing, and will appreciate the advanced call center technology that is utilized. Several clients have their main business phone number answered by the remote receptionist, and have the calls screened. Calls that are important can receive a live transfer. Inquiries that can wait will be able to leave a detailed message, which is forwarded via text message and email. This allows for businesses to have more flexibility while keeping the higher level of professionalism of a secretary.
The company offers several business services beyond live phone answering. They can perform appointment setting, database management, order entry, paging, secure text messaging, and local numbers. Clients have access to an online portal and can easily manage all call flow. This call management technology can be reviewed anywhere the internet is accessible.
Several of the services can be customized per individual company needs. Those looking for database management companies should certainly give Edwards a try. Their technology allows for large databases to be uploaded into their system. This can make the clients’ customer’s information easily retrievable by the service and can help them reference important account details. The lists can be customized per individual business’ needs and modified on an as needed basis.
Several industries can benefit from this type of business resource. Medical companies, contractors, property management companies, lawyers and other commercial organizations. No matter the industry, new customers can expect personalized service, family friendly employees and a team dedicated to helping businesses grow and be more efficient.
The company offers upfront pricing and has incredibly competitive rates. However, they refuse to sacrifice quality in any way. They believe having the best employees and technology is crucial in order to help ensure their customers can enjoy the same prosperity Edwards has experienced for the last sixty one years. Please visit http://www.edwardsansweringservice.com or call the number located within this article.
Ron Wendus, Edwards Answering Service, http://www.edwardsansweringservice.com, +1 (800) 606-3273, [email protected]
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