AIA Corporation Announces New Vice President of Operations
NEENAH, Wis., May 2, 2018 /PRNewswire-iReach/ -- AIA Corporation (AIA) announced today the appointment of Antony "Tony" West as the company's new Vice President of Operations.
In this new role for AIA, Tony will lead all aspects of customer experience for AIA Owners and OfficeZilla Dealers (a subsidiary of AIA Corporation). He will also be responsible for creating efficient processes to streamline and simplify how business owners access and use AIA's technology and tools, enabling Owners and Dealers to accomplish more in less time, and giving them the freedom to do what they do best: grow their businesses.
Tony brings nearly 20 years of experience working in operational excellence, process analysis and improvement. He spent the past eight years with ThedaCare where he developed and implemented organizational excellence principles, systems and tools for a major health care system in Wisconsin.
"Tony is a process guy and a hands-on problem solver who works to create lasting and impactful change," said Matt Gresge, Chief Executive Officer of AIA Corporation. "When it comes to Tony's experience, I was struck by the parallels between his work at ThedaCare and what we do at AIA. The hospital-physician-patient dynamic is not unlike how AIA supports AIA Owners, OfficeZilla Dealers and their end customers. At the end of the day, it's all about finding the best way to work together to help our Owners and Dealers succeed as independent business owners—Tony is the perfect addition to our leadership team to manage this process."
In addition to process analysis and improvement, Tony is skilled in coaching and leadership development and training.
"Every day I work to inspire people to find the best in themselves and those around them," said West. "I'm excited that in this new role at AIA, I will have the opportunity to directly impact our company and the entrepreneurs we serve by focusing on the quality of interactions, reducing non-value-added elements to respect time and providing optimal service to help them flourish."
Tony graduated with a Master in Business Operational Excellence from The Ohio State University Fisher College of Business where he earned a certification as a Lean Six Sigma Black Belt, a program that is deeply rooted in operational excellence tools and techniques to maximize effectiveness and value that each individual creates.
He currently lives in Kaukauna, Wis. with his wife and two children and will work in the Neenah office.
About AIA
AIA propels idea people by providing industry leading financial, technical, sales, marketing, and purchasing solutions to entrepreneurs in the distribution business. We free up entrepreneurs to focus on business and engage the market with the confidence of a well-funded operational engine behind them. We enable entrepreneurs to grow their business with the advanced technology and digital fluency to reach customers where they are today. And we connect entrepreneurs in a vibrant, engaged community of peers. For more information, visit http://www.aiacommunity.com or call 800-460-7836.
Media Contact: Jennifer Lefkowitz, Approach Marketing, (773) 368-3686, [email protected]
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SOURCE AIA Corporation
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