Appia Communications Earns Industry Credential for Managed Services Providers
Traverse City, MI (PRWEB) July 26, 2013 -- Appia Communications, (Travers City, MI), a leading provider of communication and network services, announced that it received the CompTIA MSP Partners Trustmark for its use of industry-accepted best practices for service delivery and customer interaction.
The CompTIA MSP Partners Trustmark, developed by the leading non-profit association for the information technology industry, signifies that Appia is committed to serving its customers in a manner that’s based on the industry’s best practices.
“This credential identifies Appia as a managed service provider that’s demonstrated a high level of competency through their use of prescribed industry best practices and processes,” said Todd Thibodeaux, president and chief executive officer, CompTIA.
To attain the CompTIA MSP Partners Trustmark, Appia was evaluated on a number of business operations including organizational structure, technology tools and systems they utilize, standard operating procedures, and IT service specific activities they’re engaged in, for network, server or end-user devices.
Appia also agreed to abide by an industry code of conduct that requires a commitment to conducting advertising, service delivery and overall business practices in an ethical manner.
The CompTIA MSP Partners Trustmark is one of several business credentials offered by CompTIA to IT industry companies as a way to demonstrate that their business adheres to the industry's best practices and demonstrates to current and potential customers they have the dedication, knowledge and resources to perform quality service. Visit CompTIA Business Credentials to learn more.
About CompTIA
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. Through its foundation, CompTIA also enables disadvantaged populations to gain the skills they need for employment in the IT industry. CompTIA’s vision of the IT landscape is shaped by more than 25 years of global perspective and more than 2,000 members and 1,000 business partners. For more information, visit http://www.comptia.org or follow CompTIA on Twitter at http://www.twitter.com/comptia.
Steven Ostrowski, Appia Communications, 630-678-8468, [email protected]
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