Cellular Sales Rolls into Newport with Customer Service as Top Priority
CINCINNATI (PRWEB) October 16, 2013 -- Cellular Sales, the nation’s largest premium Verizon Wireless retailer, with approximately 570 U.S. locations, announced the grand opening of a new store at 82 B Carothers Road in Newport.
The new store, which opened on Oct. 2, is located next to the Planet Fitness in the Newport Pavilion shopping center. It is expected to create 12 jobs.
“This is a great area, and we’re glad to be a part of the Greater Cincinnati and Northern Kentucky areas,” RC Scheinler, regional director at Cellular Sales, said. “We are right across the river from downtown Cincinnati, and this is the closest Verizon Wireless retailer to downtown.”
According to research conducted by Oracle, quality of customer service plays a major role in consumers’ decision to switch mobile providers, even more so than network coverage or device options.
Cellular Sales offers easy-to-understand wireless plans and highly trained customer service representatives walk customers through the activation process while in the store.
“The process of selecting a new wireless plan, choosing a new phone and activating service on a new device is intimidating to some people,” said Joe Burns, regional director for Cellular Sales. “We work hard to keep our plans simple and easy to understand. And we handle the entire activation process so you don’t have to.”
Modern consumers are focused on best-in-class technology and getting the best deal for their budget. Cellular Sales focuses on offering a one-to-one sales experience that takes the mystery out of wireless shopping and simplifies the experience for consumers.
“We understand that mobile devices plan an important part in the lives of most Americans,” Dane Scism, founder and CEO of Cellular Sales, said. “From email and shopping to staying in touch with your kids, technology is always at your fingertips. Our pledge is to make wireless shopping as fun and helpful as possible. At the end of the day, it’s all about the customer.”
About Cellular Sales
Headquartered in Knoxville, Tenn., Cellular Sales was founded in 1993 and was named by Inc. Magazine as one of the nation’s fastest-growing privately owned retailers for five consecutive years. The company currently employs nearly 4,500 people and operates more than 560 stores nationwide. To find out more about the new Cellular Sales Verizon Wireless store at 82 B Carothers Road, call (703) 743-1004, and you can speak to a sales representative about the store’s mobile, cable and Internet products. Job seekers may visit the Cellular Sales employment page to search current openings at the Newport location. For more information on the company, visit cellularsales.com.
Chris Martin, Fletcher PR, +1 (865) 249-8371, [email protected]
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