ROCHESTER, N.Y., March 13, 2018 /PRNewswire-iReach/
D4 LLC today announced that they have achieved Relativity's Orange-level Best in Service designation for exceptional customer service for Relativity end users. D4 is a leading international provider of managed data and discovery services.
"D4 is thrilled to achieve the Relativity Best in Service designation for the ninth year in a row, confirming our commitment to provide our customers the highest quality support," said John Rubens, Chief Operating Officer of D4. "This is indeed a partnership, and we are proud to work so closely with the team at Relativity. With Relativity, we have the power and versatility to manage our customers' most important matters with excellent service, security, and efficiency."
Many vendors offer the Relativity platform, but D4 differentiates itself by utilizing expert workflows and processes, as well as advanced analytics, to reduce the cost and complexity of large eDiscovery matters. D4 provides Relativity on-premises and in the cloud with RelativityOne, the SaaS version of the platform. D4, one of the first RelativityOne Certified Partners, uses a hybrid of Relativity and RelativityOne enabling them to focus on innovating and delivering more value to clients, while reducing the expense of maintaining their own infrastructure.
Relativity Best in Service partners demonstrate their expertise and experience hosting projects on the platform through a voluntary audit. Relativity evaluates individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
Relativity has two designations for Best in Service partners' data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
"We are proud to partner with D4, who continue to achieve impressive results for customers year after year thanks in part to their expertise with technology like Relativity," said George Orr, vice president of customer success and support at Relativity. "We are excited for new opportunities to work together to leverage the power of both Relativity on-premises and RelativityOne in the cloud."
To learn more about D4's Best in Service offerings, visit http://www.d4discovery.com or call 1.800.410.7066
D4 is a leading provider of managed data and discovery services to law firms and corporations. D4 offers full-service capabilities with local infrastructure to support litigation, investigations, compliance and other legal matters. The company's state-of-the-art data centers and global operations are complemented by information governance, electronic discovery, computer forensics and document review offices throughout the USA, China and the UK. Depth of staff, experience and innovative technology allow the company to provide first-class performance worldwide.
D4 was one of the first providers to offer an eDiscovery Managed Services solution, and continues to lead the field in innovation. D4 became part of Special Counsel and the Adecco Group in 2016, enhancing D4's offerings with Managed Review and streamlined access to legal staffing. Contact D4 at 800.410.7066 or firstname.lastname@example.org for more information.
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. Please contact Relativity at email@example.com or visit http://www.relativity.com for more information.
Media Contact: Martha MacPherson, D4, LLC, 585-512-3758, firstname.lastname@example.org
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SOURCE D4 LLC