DeathRecords.us.org Letting Customers Review Service Standards
San Diego, CA (PRWEB) July 24, 2013 -- DeathRecords.us.org is going to ask customers to review their customer service experience so that it can be improved, the company said yesterday.
“We want to make sure we have the gold standard of customer service,” a DeathRecords.us.org spokesman said. “The best way for us to do that is to ask customers for feedback that we can review.”
Customers will be asked for review feedback at several points during their interaction with DeathRecords.us.org. First, after they receive their report; then, a follow-up email will be sent asking for a longer term review.
“We'll also ask for a feedback review every time someone contacts our customer support team,” the DeathRecords.us.org spokesman said. “Over time, that will allow us to have a good deal of customer feedback to review.”
The initial goal of the review process will be to get a baseline of where customer service standards are today at DeathRecords.us.org, he said
“Once we know where we are now, we can start doing a review of data over time,” he said. “That way can see which customer service initiatives work, and review which ones don't, and why.”
DeathRecords.us.org believes that the ongoing feedback review will help them come up with new ways to improve customer satisfaction.
“It goes without saying that customers will tell us what they think we can do to improve their experience,” he said. “We'll review all the responses and use them as the basis for our customer service standards moving forward.”
About DeathRecords.us.org:
DeathRecords.us.org is an online source for public records that specializes in delivering the most comprehensive death reports in North America. Generating hundreds of customers daily, DeathRecords.us.org prides itself on providing the highest degree of customer service and report accuracy. Visit DeathRecords.us.org today to chat with a live representative, call 1-877-393-5313, or email Manager(at)DeathRecords(dot)us(dot)org with any questions or concerns.
Read reviews on DeathRecords.us.org today.
Karmen Jones, DeathRecords.us.org, http://www.deathrecords.us.org/index.php, 1-877-393-5313, [email protected]
Share this article