SEATTLE (PRWEB) December 14, 2020
Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best call tracking software of 2021. The top solutions were selected based on core benefits and customer feedback.
Software solutions were required to offer customer knowledge features, such as robust caller ID, caller databases, and caller profiles. Experts at Digital.com also examined systems that support integration with third-party apps. The final list prioritized platforms with detailed reporting and analytics capabilities to spot trends or track employee performance.
“Call tracking software can effectively improve customer experience and enhance workforce expertise,” says Josephine Miller, PR Manager of Digital.com. “This online guide provides unbiased reviews and customer feedback to help businesses make an informed decision.”
Digital.com’s research team conducted a 40-hour assessment of over 70 solutions from across the web. To access the complete list of best call tracking software, please visit https://digital.com/call-tracking-software/.
Best Call Tracking Software of 2021
- RingCentral Office
Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. Digital.com was founded in 2015 and formerly known as Review Squirrel. To learn more, visit https://digital.com/.