Don’t Rely On Email, Warns Corporate Messaging Tool DeskAlerts
(PRWEB) April 29, 2015 -- Despite the fact that email is considered THE most important corporate communications channel of the 21st century, DeskAlerts is urging businesses that it shouldn’t be their only form of interaction. Instead, the internal communications group is urging businesses to incorporate the convenience and cost effectiveness of desktop notifications into their employee engagement strategies.
Anton Vdovin, Project Manager at DeskAlerts explains, “The statistics are shocking however they are not surprising. At the end of the day employees simply cannot cope with the amount of emails they receive on a daily basis. This inevitably leads to content being ignored or misinterpreted. While email should be an essential part of a business’s internal communications strategy it shouldn’t be the only solution. DeskAlerts is in place to offer workplaces a fast, simple and convenient way of sending and receiving messages that cannot be ignored.”
So why is relying solely on email bad for business? According to the latest statistics 157 billion corporate emails are delivered each day. Yet due to the sheer scope of email reception, 44% of corporate emails go ignored. This means that at the end of the day, almost half of corporate emails are rendered useless. If content is urgent or important this can seriously impact the productivity and responsiveness of an organization. In high intensity environments such as hospitals and healthcare organizations ignored emails can even mean the difference between life and death. For this reason, DeskAlerts is warning organizations of all shapes and sizes against depending on email messages as their sole form of communication.
Furthermore, 56% of corporate emails are misunderstood. Clarity and accuracy are essential elements of productivity, efficiency and effectiveness. When these are lost, business’s lose the ability to deliver exceptional customer service. Email misinterpretation can also have a negative impact on market edge and ultimately, profits.
When it comes to boosting employee productivity having an email alternative in place is an absolute must. On average, employees send and receive around 120 emails each day. With every email costing employees one minute to reply and refocus attention, this represents two hours of lost time each day. Not to mention the wasted time of the sender.
So what’s the solution? Using the intelligent web based DeskAlerts system administrators can send customized notifications straight to the desktops of their employees. Notifications can’t be deleted, ignored or dismissed which gives managers the total peace of mind that their messages will be received and actioned ASAP. Messages can be embedded with color coding to indicate the level of urgency, as well as sent via a pop-up window, scrolling ticker or employee surveys. Thanks to mobile compatibility administrators also enjoy the flexibility to compose and send messages from smartphones or tablets. Perfect for busy bosses on-the-go.
Vdovin said, “Plain and simple, businesses that want to give their employee communications strategies and edge must think outside the box and use alternative channels.”
To sign up for a free trial of DeskAlerts software and learn more about how the service can help businesses augment their internal communications strategies, go to: http://www.alert-software.com/demo/
About
DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.
Natasha Chudnova, DeskAlerts, http://alert-software.com/, +1 (703) 881-3166, [email protected]
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